Saidul Alam Email & Phone Number

Pune, Mh, In

Pune, Mh, In

Pune, Maharashtra, India

Pune, Maharashtra, India

• Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing on the front-end of the development cycle for gains in code quality, software functionality and programmer’s productivity.• Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged technical background to communicate effectively with Business team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.• Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Completed all assignments on or ahead of schedule.

Bengaluru, Karnataka, India

• Owned and delivered the testing of multiple monthly releases and upgrades to the ServiceNow application.• Recipient of the Project Champion Award for delivery excellence.• Writing and implementing test plans, designing, and executing test cases, debugging, and reporting code bugs and pushing quality upstream.• Performing exploratory, regression, integration, GUI, security, and compatibility testing in Agile test environment.• Responsible for analyzing the requirements and the critical areas of the application to set up and execute baseline tests.• Contributing to initiatives that improve the overall QA process, such as identifying gaps or inefficiencies in workflows and suggesting improvements• Created and executed API tests to validate the integration of multiple HR-facing applications.

Bengaluru, Karnataka, India

• Planned and prepared documentation of critical processes and tools to provide knowledge transfer sessions to ensure business continuity.• Served as a subject matter expert on the ServiceNow platform by handling critical production issues.• Monitoring reports of daily automation runs and validating failed scripts to identify valid issues. Worked on remediation of automated regression scripts using Selenium.• Improvised the Regression testing standard process and in maintaining the regression suites which highly benefited the project teams saving time which on the other hand created high transparency between SIT team and UAT team.• Mentoring new joiners/team members and ensuring the timely transition of knowledge to up skill them.

Bengaluru, Karnataka, India

• Business Insurance testing for US based Travelers Insurance platform.• Plan, create & execute test cases to verify the business requirements for 13+ release cycles• Analyzed test results & generate reports for stakeholders.• Recipient of the ASE award for delivery excellence. • Examining sample record sets for consistency, data integrity, system security and over all data quality.• Expertise in managing backlog, sprint dashboard & consolidating user stories, incidents and defect tracking.

Ahmedabad, Gujarat, India

Ahmedabad, Gujarat, India

Presented a project on Plastic Extrusion Molding.Worked closely with the production planning team on determining production capacity and inventory management.Fascinated about the quality control and how the rpm was maintained throughout to get a fully functional end product.