Saif Ali Khan Email and Phone Number

>Access management (manage employee accounts, provisioning, deprovisioning, privileged access, Okta, SailPoint).>Worked on SailPoint Creating User accounts and non-user accounts (Affiliate/service account/Generic account/Temp account etc.)>Creating user accounts in Zendesk tool and assigning license.>AWS IAM - creating root accounts, IAM users, security groups, Instances EC2 and groups policies.>Creating PPT and presenting on weekly reports call.>Auditing service request and Incident as per the compliance policy validating the requests.>Maintaining SOP’s and process documents up to date based on the changes and requirements.>Handling all types of Escalations and P1, P2 tickets.>Handing Incident management>Auditing all types of tickets worked on by team.>Creating weekly/monthly performance reports and presenting them to stake holders.

>Access management (manage employee accounts, provisioning, deprovisioning, privileged access, Okta, SailPoint).>Mobile Device Management (MDM- MobileIron)>Worked with Azure active directory services for Office365 identity and active directory service for administering users, groups and groups policies>Patch management on Windows server operating systems>Worked on privileged access management.>Worked on exchange admin center Creation/Modification of DL’s, Shared Mailboxes. User Mailboxes>Worked on SailPoint Creating User accounts and non-user accounts (Affiliate/service account/Generic account/Temp account etc.)>Troubleshooting O365 applications (Outlook/Teams/excel/word).>Worked on Azure Portal, Checking user license and groups in Azure AD.> worked in AWS Admin, Creating IAM user, IAM roles, Security groups, Policies and created EC2 instances