Saif Chowdhury Email and Phone Number

-Monitors sales performance against sales forecast, analyze and interpret trends tomaximize sales.-Monitors and analyzes competitors’ activities and market trends.-Monitor and lead the Sourcing & Procurement team and Logistics team for 100% customer satisfaction for B2B clients-Worked closely with brand team, creatives, and demand planning team to align,contextualize, and execute broader platform sales and marketing strategies-Monitors day to day stock movements and ensures that all items in webstore are properlystocked-Coordinates with brands regarding their buying patterns, and aligning with them withrespect to broader stocking strategies-Forecasts and assists broader demand planning team in forecasting what items to buy, inwhat quantities for B2B orders-Identifies current and future customer requirements by establishing rapport to withpotential and actual customers to understand customer service requirement-Oversee the implementation of customer service standards and ensure customersatisfaction and efficient handling of customer complaints-Resolves customer problems or complaints by determining optimal solutions and in aprofessional manner

- Responsible for implementing growth oriented strategies for the company.- Contribution on achieving high GMV.- Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organisation’s presence throughout the market.- Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development.- Manage the sales administration function, operation, streamlining processes and systems wherever possible.- Ensuring uninterrupted flow of product to support business operations.- Reporting management the short-term and long-term product sales forecasts and special reports and analyses.- Bought new products to the product line by analyzing proposed product requirements in the market.

-Identifying and develop strategic suppliers/manufacturers to support company's business goals.-Ensuring uninterrupted flow of product to support business operations.-Scheduling product demands and work order completion dates in system to support production schedule.-Performing the production/purchase decision for outsourced manufacturing/fabrication. This involves schedule, cost, quality performance, and risk analysis for all vendors being considered existing warehouse capability.-Evaluating, select, and establishing relationships with manufacturers/wholesalers, and negotiate to make sure the best prices are obtained.-Approving purchases and track their progress to make sure orders are filled and delivered correctly and within time.-Proactively lead and challenge the supplier network to continuously improve, expand, and meet schedule commitments.-Provide leadership in the standardization of materials, supplies, equipment, services and procedures.-Developing reliable alternative sources of supply to meet as requirements.-Handle the any sort of queries/grievance of the wholesalers.-Meet the weekly target provided by the Line Manager.

- Being part of management team of the organization to achieve KPIs set by the central team.- Maintain and develop the category of the site.- Lead the team of three to achieve designated KPIs. ( NMV, Assortment etc)- Commercial planning of the device category by keeping alignment with all the internal functions.- Find & maintain relevant strategic partners for the development of the device category.- Communication planning with marketing & PR team for the device category. - Onsite planning for the promotion of the product.- Monitor and implementation of KPI of the acquisition team’s performance Achievements-Increased the revenue share to the company and maintained an average of 58%.-Central team-member for the FataFati Friday campaign. -Central team-member for the Bengali New year campaign-Project manager for specified fashion project which escalated the overall revenue and increased the visibility due to vast increase in number of listings.

Identifying the perfect Market Strategy for distinctive market is one of the key feature that I experienced while working for Daraz. Discovered all the product based industry and on-boarded the importers along with all the retail vendors in Daraz Bangladesh which increased the revenue of the company.