Saif Maredia Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

• Work directly with external clients and internal project managers by engaging in weekly status meetings to deliver ongoing benefits administration services• Query large-scale datasets for quality assurance when sending files, running events, and doing testing• Troubleshoot and solve complex system issues using SQL to research root causes, configure solutions, and perform testing• Translate business requirements into technical specifications for new plan year changes• Automate transmission of files collaborating with engineering teams to set up processes to increasing efficiency by 100%• Manage, execute and track assigned client deliverables by maintaining and using processing guides according to processing calendar, and use process tracking system daily to ensure adherence to client SLAs (Service Level Agreement)• Contribute to client satisfaction through quality work product and provide timely internal and external responses

• Analyzed legal and financial documents to execute 15-30 deals worth up to $300k in Retail system daily• Communicated with indirect sales managers daily to troubleshoot system problems and find solutions• Priced deals in PJM, ISO-NE, NYISO, and MISO using various cost components based on region• Query quotes to retrieve records from risk system to validate accuracy and availability• Maintained consistency between CRM, pricing, and risk systems

• Operated weekly payroll for 15 employees and increased payroll efficiency by 40% by incorporating QuickBooks Pro usage• Managed weekly inventory, resulting in 99% product availability and positive customer feedback• Tracked revenue and expenses daily in Excel to create monthly summary reports by creating Pivot Tables

Houston, Texas, United States

• Conducted multiple meetings with ESCH to gather business requirements, parameters, KPIs, and identify scope• Established a strong client relationship with stakeholders at all levels to ensure buy-in and cooperation• Modeled data tracking processes using process flow diagrams to present Proof of Concept to the client • Documented and presented a Business Case, Statement of Work, User Guides to determine feasibility and provide information to all stakeholders• Planned, Designed, Configured, Tested, and Deployed a cloud solution called Clockify based on client’s specifications• Reduced inefficiency by 50% using Clockify and new process workflow, also received acceptance of work from the client• Demonstrated and trained staff on application use and optimization