Saif Mohammed Khan

Saif Mohammed Khan Email and Phone Number

Service Experience Manager @ Dubai, AE
Dubai, AE
Saif Mohammed Khan's Location
Dubai, United Arab Emirates, United Arab Emirates
Saif Mohammed Khan's Contact Details

Saif Mohammed Khan work email

Saif Mohammed Khan personal email

n/a
About Saif Mohammed Khan

With over 13 years of experience in healthcare, I am a results-oriented leader who drives global expansion projects, operational efficiency, business development, and strategic planning for First Response Healthcare. As the General Manager and Business Head, I oversee and execute the company's growth initiatives in four international locations, including Qatar, Saudi Arabia, Abu Dhabi, and Dubai, while managing the P&L and ensuring profitability. I have a proven track record of delivering value to the organization and its stakeholders, by implementing lean six sigma methodologies, leading national-level operations to reduce patient visits during COVID, managing global and local partnerships worth more than USD 120 million, and achieving person-centered care certification for five hospitals. I am passionate about improving the quality and accessibility of healthcare services, and empowering my team to achieve excellence and innovation. I hold a MBA in Healthcare Services, a Lean Six Sigma Black Belt, and a Project Management Professional certification.

Saif Mohammed Khan's Current Company Details
NEOM

Neom

Service Experience Manager
Dubai, AE
Saif Mohammed Khan Work Experience Details
  • Neom
    Service Experience Manager
    Neom
    Dubai, Ae
  • First Response Healthcare
    General Manager Projects & Process Improvement
    First Response Healthcare Jul 2022 - Mar 2024
    Dubai, United Arab Emirates
    • Overseeing and executing global expansion projects in four international locations, including Qatar, Saudi Arabia, Abu Dhabi, and Dubai, involving market research, company formation, strategic planning, business development, facility and operational commissioning, financial planning, staffing and procurement• Implementing operational efficiency measures to prevent revenue leakage of worth 200kAED per month, optimizing resource utilization and introducing important measures to bring in profitability• Analyzing market trends and customer needs to identify new business opportunities and develop strategies to capitalize on them• Developing business plan / long range plans that align with company’s financial objectives
  • Events & Entertainment Enterprises
    General Manager - Projects
    Events & Entertainment Enterprises Jul 2022 - Mar 2024
    United Arab Emirates
  • Hamad Medical Corporation
    Assistant Executive Director
    Hamad Medical Corporation Jan 2014 - Jul 2022
    Doha, Qatar
    • Managed global and local partnerships worth more than USD 120mn, from defining scope to service delivery, and collaborating with international firms such as IHI (USA), Planetree International (USA), and Qulturum (Sweden)• Led national-level operations to reduce patient visits by 500k in 6 months during COVID through home delivery of medications, consumables, and medical reports• Directed C-Level executives, frontline staff, and patients to achieve Person-Centered Care certification for five hospitals (4 Gold and 1 Silver - first in Qatar)• Coordinated Value Improvement Program to successfully reduce overall costs by 2%• Co-led the formation and launch of Hamad Healthcare Quality Institute and Center for Patient Experience and Staff Engagement
  • Suburban Diagnostics India
    Manager - Customer Service And Training
    Suburban Diagnostics India Aug 2012 - Dec 2013
    Mumbai Area, India
    • Conducted training needs analysis and training 350 staff across 30 centers on more than 11 customer service modules• Implemented CRM system for the organization to streamline customer interactions and data management
  • Ikon Multi Speciality Hospital Private Limited
    Operations Manager & Public Relations Officer
    Ikon Multi Speciality Hospital Private Limited 2011 - 2012
    Akola, Maharashtra, India
  • Orbit Hospital
    Administrator
    Orbit Hospital 2009 - 2011
    Mumbai, Maharashtra, India

Saif Mohammed Khan Skills

Healthcare Project Management Customer Service Team Building Strategic Planning Quality Improvement Emr Strategic Partnerships Training

Saif Mohammed Khan Education Details

Frequently Asked Questions about Saif Mohammed Khan

What company does Saif Mohammed Khan work for?

Saif Mohammed Khan works for Neom

What is Saif Mohammed Khan's role at the current company?

Saif Mohammed Khan's current role is Service Experience Manager.

What is Saif Mohammed Khan's email address?

Saif Mohammed Khan's email address is sk****@****amad.qa

What schools did Saif Mohammed Khan attend?

Saif Mohammed Khan attended Mumbai University Mumbai, Asian Institute Of Health Sciences.

What skills is Saif Mohammed Khan known for?

Saif Mohammed Khan has skills like Healthcare, Project Management, Customer Service, Team Building, Strategic Planning, Quality Improvement, Emr, Strategic Partnerships, Training.

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