Saif Muhammad Email & Phone Number

Scotland, United Kingdom

Spearheaded the development of a multi-tenant solution for the oil and gas sector by emphasizing project management tools and directed the creation of new modules, supervised project milestones, managed bug fixes, and offered continuous support.Planned the design and execution of a cutting-edge multi-tenant solution tailored for the oil and gas sector.Innovated and oversaw the development of essential project management tools, streamlining processes and enhancing team collaboration, leading to a reduction in project turnaround time.Led a cross-functional team in the creation of new modules, ensuring alignment with client needs and industry standards, ultimately boosting client satisfaction.Analysed project milestones, utilizing agile methodologies, resulting in improvement in on-time delivery and reduction in overall project costs.Provided continuous support to clients, resolving issues promptly and effectively, maintaining a client satisfaction and securing repeat business opportunities.

Karachi, Pakistan

Architected Proteus, a robust project management solution, defining both codebase and database schema designs for optimal performance and provided proficient technical support, seamlessly integrating MangoPay for subscription-based payments.Initiated the architectural design of Proteus, a comprehensive project management solution, optimizing both codebase and database schema designs to achieve an increase in system performance and scalability. Directed client engagement efforts by conducting dynamic feature presentations, leading to an increase in client conversions and satisfaction. Collaborated with product management to process product roadmaps and prioritize feature development, aligning with market demands.Detailed documented client feedback and feature requests, facilitating clear communication and alignment between development teams and stakeholders, resulting in a reduction in development cycles.Created technical support efforts, resolving 90% of client issues within a 24-hour timeframe, exceeding industry benchmarks and bolstering client satisfaction.

Karachi, Pakistan

Directed various projects across eCommerce, logistics, and non-profit sectors, overseeing architectural design, database development, team leadership conducting detailed code reviews and deploying robust solutions. Successfully executed multiple projects, including Lagarconne.com, Femi9.com, CLEX Logistics, FeelingBlessed.org and Proteus.Conducted thorough code reviews, ensuring code quality and adherence to industry standards, resulting in reduction in post-deployment issues.Integrated and maintained payment gateways such as PayPal, Authorize.net, PayFort, and Stripe, facilitating seamless transactions and increasing revenue.Supervised deployments efficiently and minimizing system downtime.Contributed technical expertise and leadership to various start-up projects spanning industries such as restaurant management, career counselling, and home services, fostering innovation and driving business growth.

Karachi, Pakistan

Developed and maintained Lagarconne.com, an eCommerce platform, leveraging PHP/Smarty and strictly adhering to the MVC design pattern. Researched and implemented emerging technologies, resulting in improvement in system performance and enhanced user experience. Partnered closely with the development team to implement and maintain features within the Lagarconne.com platform, contributing to increase in user engagement and overall customer satisfaction metrics.Actively participated in team meetings and discussions to brainstorm solutions and optimize processes, contributing to increase in overall team efficiency.Utilized a strong problem-solving mindset to identify the root causes of issues and propose effective solutions.

Karachi, Pakistan

Developed applications for telecom sectors, including conference call applications for Mobilink and Zong, a Ramazan quiz app, a complaint management system, and IVR services.

Focused on developing eCommerce online shops using osCommerce and Magento, catering to bespoke requirements.

Karachi, Pakistan

Karachi

Bachelor'S Degree, Computer Science, B

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General, B

Intermediate, Computer Science