• Supervising staff to ensure effective and efficient operations• Managing shifts and rosters for staff• Internal auditing to check if staff are following protocols and are up to date with the promotions, regulations and operating processes• Accounting for payroll of staff• Training staff for compliance and procedures• Client management• Following up with clients’ feedback• Management of cash control• Liaising with the Head Office for updates related to promotions, operations, regulations and compliance• Ensuring that operational and service standards are maintained by staff• Other ad hoc duties

• Management and reconciliation of internal cash movements and cash movements to and from the Head Office• Analysis of expenditure statements to prepare spreadsheets for tax deductible transactions• Preparation of cash control summary, cash control reports and reconciliation reports• Resolving and reconciling wagering-related issues using the TAB Systems• Liaising with the Head Office for updates related to promotions, operations, regulations and compliance• Following the AML/CTF regulations, reporting any suspicious transactions or behavior that could be a potential attempt of money laundering or terrorism financing• Client management and customer service• Shop and inventory management• Other ad hoc duties

• Creating invoices and bills using XERO• Making various payments• Accounts Receivables and Payables management• Reconciliation of bank accounts using XERO• Preparation of various documents• Other ad hoc duties

• Preparation of various administrative documents• Liaising with suppliers to get quotations, to order or to resolve issues related to products or consignments• Maintaining client relationship• Preparing quotations for the clients• Maintaining warehouse records

• Recording invoice/receipt data into the Transaction VT+ Accounting Software• Ensuring data records accuracy • Error correction

• Preparing study/lesson plan• Reviewing curriculum• Taking classes• Preparing exam papers• Grading answer scripts