Saif Ali Email & Phone Number

Bengaluru, Ka, In

Hyderabad, Telangana, India

• Co-founded a small startup in Hyderabad, Telangana, India, focusing on web-based solutions and app development for small and medium-scale businesses.• Led the team in implementing the latest software practices to meet client needs effectively.• Successfully developed and delivered innovative solutions to enhance business operations and drive growth.• Collaborated with clients to understand their requirements and provide tailored solutions for their specific needs.

Jaipur, Rajasthan, India

Key Responsibilities:1.Designing and developing chatbot flows for OTP authentication, corporate banking, and merchant servicing on Axis Aha chatbot platform.2. Optimizing WhatsApp middleware services to streamline FAQ handling and improve failure capture and analysis processes.3. Collaborating with cross-functional teams to gather requirements and implement solutions for chatbot enhancements.4. Conducting thorough testing and debugging to ensure the functionality and reliability of chatbot systems.5. Designing and implementing administrative panels for Axis Bank chatbot, including KPIs such as trigger count and repeating users.6. Analyzing chatbot performance metrics to identify areas for improvement and implementing strategies for optimization.

Remote

1. Spearheaded multiple high-impact projects including Zillskill, Automateazy, and Scorechamp, demonstrating versatility and expertise across diverse domains.2. Implemented caching techniques in the Zillskill project, resulting in a 100% reduction in API response time, enhancing system performance and user experience.3. Developed essential features such as like, comment, post modules, and feed functionalities within the Zillskill platform, enriching user engagement and interaction.4. Engineered notification events leveraging Socket.IO in Scorechamp, seamlessly integrating sports APIs to deliver real-time updates and enhance user engagement.5. Orchestrated the integration of WhatsApp APIs in the Automateazy project, enabling users to interact with agents via WhatsApp, ensuring seamless communication and accessibility.6. Enhanced system security by implementing data encryption measures in the Automateazy project, fortifying data integrity and privacy.7. Implemented queuing mechanisms for efficient data processing in the Automateazy project, optimizing system performance and scalability for large-scale operations.

Bangalore Urban, Karnataka, India

1. Contributed to Master Collections project at Maistering, utilizing Microsoft Bot Framework, Azure, MSSQL, CosmosDB, and C# to drive innovative solutions.2. Designed and developed APIs utilizing Microsoft Graph API to enable seamless scheduling of MS Teams meetings, enhancing collaboration and productivity.3. Implemented Angular routes and custom commands for virtual assistance ('emcee'), enhancing user experience and functionality.

Bangalore Urban, Karnataka, India

1. Utilized C++ and ESP32 to develop a touch-to-unlock feature for KIX electric scooter, enhancing user convenience and security.2. Conducted proof of concept (POC) on the navigation module of KIX bike, demonstrating feasibility and potential enhancements.3. Re-engineered the Android app to showcase compatibility and functionality for KIX bike, optimizing user experience and accessibility.

Master Of Computer Applications, Computer Science

Bachelor Of Computer Applications, Computer Science