CAREER SYNOPSIS:23 years of career experience in Real Estate Leasing Advisory, Administration and Management with Property Developers and IPC Brokers in India and Dubai (UAE)AREAS OF DOMAIN KNOWLEDGE:Customer Relationship Management: Manage the tenant-landlord relationship, interface with facilities and legal departments as applicable and maximize the rental yield on the property portfolio, identifying the customer impacting issues (like collections, payments, modification of units, etc.), working out and implementing solutions and process improvements in alliance with the management, coordination with the financial institutions for loans and periodic project updates to clients and managing the MIS reportsLeasing & Sales Administration:Assisting the leasing & sales team in managing client meetings and site visit schedules, follow up for any lease or sales quotations made for clients, developing strategies to improve the internal departments, liaise with facilities and legal teams in drafting the requisite documentations, preparation and management of client account life cycle from allotment till possession, establishing and managing the internal systems for tracking and management of life cycle documentation through the ERP softwareMarketing Communications:Participating in the business conventions, seminars, and property shows, researching, initiating, developing and fostering relationships with vendors, and media representatives, designing and printing of outdoor advertising and brochures, coordinating with channel partners for releasing joint advertisements through the print media, organizing the road shows along with financial institutions and channel partners as sales promotional activities for the existing and upcoming projects