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Saif Shaykh is listed as Customer Support Manager | CRM Expert | 90% CSAT Improvement & 40% Faster Response | Open to Full-Time Opportunities at Assistify, based in Islāmābād, Pakistan, Pakistan. AeroLeads shows a matched LinkedIn profile for Saif Shaykh.
Saif Shaykh previously worked as Senior Customer Support Executive at Assistify and Customer Support Team Lead at Supportlads. Saif Shaykh holds Master Of Accountancy (Macc), Cost Management from Institute Of Cost And Management Accountants Of Pakistan (Icma Pakistan).
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There are two kinds of people in the world—those who respond to challenges and those who thrive on them. I belong to the latter. Over the years, I’ve navigated the intricate web of customer support and e-commerce management, delivering seamless experiences across industries—fashion, electronics, SaaS, beauty, and more. To most, managing irate customers and complex operations feels like chaos. To me? It’s just another puzzle waiting to be solved.The tools are secondary—Zendesk, Freshdesk, Shopify, Salesforce—I’ve used them all. But the real skill lies in identifying problems before they even surface, turning discontent into loyalty, and leading teams through storms like a seasoned captain. My results speak for themselves: a 90% boost in customer satisfaction and 40% faster response times—not by chance, but by meticulous design.If you’re looking for someone who understands that a business is only as strong as its relationships, someone who can lead from the trenches and strategize from the top, then I suggest we talk. Let's connect—if you’re ready to elevate your brand, I’m ready to make sure your customers never forget it.
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Remote
Experienced Customer Support Manager with a proven track record of increasing customer satisfaction by 90% and reducing response times by 40%. I have collaborated with leading brands across diverse industries such as fashion, electronics, beauty, SaaS, and more.Skilled in managing multi-channel support operations through CRMs (Zendesk, Freshdesk.
Rawalpindi, Punjab, Pakistan
During my rewarding 7-year journey at SupportLads, I proudly served as a Customer Support Team Lead, guiding a dedicated team to provide outstanding customer experiences. From managing phone, email, and chat interactions to overseeing store operations and social media engagement, I fostered customer loyalty and satisfaction. Skilled in disputes handling.
Rawalpindi, Punjab, Pakistan
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Saif Shaykh works for Assistify.
Saif Shaykh is listed as Customer Support Manager | CRM Expert | 90% CSAT Improvement & 40% Faster Response | Open to Full-Time Opportunities at Assistify.
Saif Shaykh is based in Islāmābād, Pakistan, Pakistan while working with Assistify.
Saif Shaykh has worked for Assistify, Supportlads, H'Aze Incorporation, and Axact.
You can use AeroLeads to view verified contact signals for Saif Shaykh at Assistify, including work email, phone, and LinkedIn data when available.
Saif Shaykh holds Master Of Accountancy (Macc), Cost Management from Institute Of Cost And Management Accountants Of Pakistan (Icma Pakistan).
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