• Lead strategic planning of HR & Admin department to meet the organizational goals and objectives.• Lead effective HR Planning of the organization in coordination of the Program/Department.• Coordinate of Human Resource Planning, recruitment process (ERF, Job description, job specification, advertisement, CV screening, inter-view, selection, reference check, job offer, job contract and placement), onboarding/induction, transfer, separation, promotion, increment, contract renew, exit interview and retention of staff.• Coordinate employee salary/payroll including increment, provident fund, gratuity, bonus, allowance & welfare.• Coordinate performance appraisal & implementation including succession planning• Coordinate disciplinary process as facilitate, investigate, punishment as per HR policy & procedures.• Develop and update HR & Admin policy & procedures including strategies, systems, process across the organization.• Coordinate Cleaning & Hygiene, Safety & Security, Rental agreement, Office Management, Warehouse/ Asset/ Travel/ Vehicle Management, Utility & Maintenance, Legal Issues and Policy & Procedures.

• Lead strategic HRP, recruitment & selection, induction, training & development, compensation & benefits, employee relations, performance management, SP, OD, TM, EE, HR policies & procedures, personnel file & HR software.• Lead administrative planning, safety & security, housekeeping, ID & visiting card, attendance, budget, utility & maintenance, travel/event/transport/store/office management, procurement plan and handle complaints.

• Coordinate leave management, recruitment & selection, training & development, performance management, compensation & benefits, employee relations, talent development, grievance management, safety & security & APP.

• Expatriate Administration: Leave application, time sheet, R&R, ticket, travel reimbursement, end of mission, per-diem, accommodation, VISA, Work permit, cleaning & cooking, RRRC camp pass and safety & security. • Recruitment & Selection: Ensure ERF, JD, advertisement, shortlisting, interview, selection & placement, reference check, offer & contract, contract extension, follow-up end of contract, acceptance of resignation, joining of new staff, ID card temporary & permanent, final payment of clearance and exit interview.• Compensation & Benefits: Ensure timely employee salary, health benefits, final payment of exit staff and welfare.• Training & Development: Organize induction & training for the new staff to aware about HI, HR code of conduct, HR policy & procedure, program intervention by the different level of involvement.• Organizational Development: Gap assessment by staff survey, program review meeting, base staff meeting, feedback session with employee, review strategic policy and review HR development system implementation plan.• Performance Management: Follow-up new staff probation period with Line Managers/ Supervisors, retain best performer, implement annual appraisal timely and use it for contract extension and development.• HR Tools: Maintain and regularly update all HR tools (organizational organogram, recruitment tracker, HR database, employee contract, TAFF, BFU, personnel file, updating expat leave, employee appraisal, staff medical claims).• Grievance & Disciplinary: Ensure compliance on grievance management, disciplinary procedure and investigation.• HR Policies & Procedures: Implement HI-BGD HR policies at regional level as Cox’s Bazar, Ukhiya and Teknaf.

• HR Strategic Planning: Develop HR strategic plan, support departmental & program planning, individual accountability planning, monthly reporting planning to achieve the organizational goals and objectives. • Emergency Staff Recruitment: Ensure recruitment process as job analysis, advertisement, CV screening, shortlisting, interviewing, selecting, reference check, job offer letter, appointment letter, placement, deployment, staff transfer, no other claims, exit staff clearance, final payment, termination and coordinate with support services team. • Orientation & Training: Organize orientation for project team about HR policies & procedure, program activities. • Employees Database: Prepare staff database and update regularly. • Payroll Management: Ensure timely salary disbursement to all staff through online transfer. • Performance Appraisal: Develop system and coordinate performance appraisal process effectively. • Grievance Management & Disciplinary: Handle employees’ grievance and ensure effective disciplinary procedure. • Personnel File & Leave Management: Develop personnel file archiving system & leave management of employees• Administrative Support: Coordinate safety & security programs with safety & security adviser to ensure safe working place, safe program activities, safe remote offices and ensure safety rules & regulations.

• Recruitment & Selection: HR Planning, job analysis, review JD, advertisement, CV screening, short listing, interviewing, selection matrix, reference check, deployment, exit interview, no other claims and final payment.• Induction: Facilitate induction session on HR policy & procedure, code of conduct, sexual harassment & safeguarding.• Capacity Building: Conduct TNA, annual training calendar, ToR, hire consultant/trainer, budgeting, curriculum development, organization, facilitation, implementation, pre & post evaluation, impact assessment, report writing, VISA support, training logistics and coordinate e-learning from IRW HQ.• Performance Management: Review performance KPI, competency mapping, forms & guidelines, identify high/medium/low performer, performance report and link with Training & Development.• Compensation & Benefits: Technical support salary survey, salary review and reward package.• Organizational Development: Gap assessment by staff survey, program review meeting, staff meeting, discussion with employee, review strategic policy, review HR development system implementation plan.• Employee Engagement: Staff meeting, engage staff strategic planning, knowledge sharing and retreat.• Grievance Management: Handle grievance management, disciplinary issues as per HR policy and Labor Law.• Develop Policy & Guidelines: Induction package, HR strategic planning, review HR policy, IAP, competency framework, competency based performance management, competency based interview assessment, health insurance, talent Management Strategic guidelines, volunteer & internship guidelines, training guideline.

• Recruitment & Selection: Ensured HR planning, job analysis, review job description, CV screening, written test, interview assessment, selection, job offer letter, placement and deployment.• Staff Induction: Ensured organizational strategy, HR code of conduct, complain system, leave policy, safety & security system, grievance management, disciplinary procedure, compensation & benefits, L&D and PMS.• Training & Development: TNA, annual calendar, budgeting, curriculum development, organization, facilitation, implementation, pre & post evaluation, impact assessment, report writing, update training manual, HR QM System, hire trainer and HR e-conference.• Talent Management: Talent identification, career path, assessment & monitors and link with TD.• Performance Management: Develop annual performance system, gap assessment and link with TD.• Compensation & Benefits: Assist salary survey, salary review and reward package.• Grievance Management: Conduct session on grievance & disciplinary procedure, initiate investigation and follow-up.

• Recruitment & Selection: Job analysis, advertisement, CV screening, organize interview, interview assessment, written test, reference check, job contract, induction, transfer, release order, assist to hire PNGOs.• Training & Development: Coordinated annual training plan with consultancy firms, training/workshop/seminar national & International, ensure course fees, Government Order, note verbal, visa, air ticket, hotel accommodation and communicate with resources person/training institutes.• Performance Management: Coordinated staff performance appraisal for PMU, PIU, 27 PA NGOs & link with training.• Disciplinary Management: Coordinated disciplinary procedure of PMU, PIU and 27 Partnership Areas.• Compensation & Benefits: Checked staff salary and partner NGOs quarterly payment and performance bonus.• Partnership Management: Technical support to partner NGOS to implement HR activities at field level smoothly.

• Administration: Safeguards of assets, office & factory agreement, health safety & security, vehicle insurance renewal, office utility, hospitality, vehicle management, procurement, hotel reservation, ticketing and stock register. • Recruitment & Selection: Job analysis, advertisement, CV screening, organize interview, coordinate selection panel, reference check, job offer, job placement and induction for corporate staff and factory worker. • Compensation & Benefits: Ensured timely wages & salary, bonus, increment, overtime and sale incentives. • Grievance & Disciplinary Issues: Monitor of grievance issues and implements disciplinary procedures as suspension, show-cause, investigation, termination and dismissal as per HR manual and Labor law. • Training & Development: TNA through job analysis, performance appraisal and organize relevant training. • Performance Appraisal: Developed & conducted performance appraisal and submit report to the Board of Directors.