With over 12 years of experience in RPA/BPM platform and BOT administration, Windows Server & SQL administration, IIS, PowerShell scripting, and Azure cloud administration. I am a Senior Lead Engineer at Carrier India, a leading provider of HVAC, refrigeration, and fire and security solutions. I hold several credentials, including Certified Scrum Master, SAFE Product Owner/Product Manager, Microsoft Certified Solutions Associate, and Microsoft Certified Professional, that demonstrate my technical proficiency and agile mindset.As a RPA/BPM Platform Lead, I lead and mentor a team, provide technical guidance and drive innovation within the team. I collaborate with various departments and stakeholders across the organization to understand their business needs and challenges, and align RPA initiatives with overall organizational goals. I oversee the infrastructure management, integration, quality assurance, compliance, and optimization of RPA/BPM tools and processes, such as BluePrism, AgilePoint, and Power Platform. I communicate effectively with internal and external stakeholders, presenting technical concepts and solutions in a clear and understandable manner. I am passionate about leveraging RPA/BPM technologies to enhance efficiency, accuracy, and security, and to create value for the organization and the clients.