Saiful Mirza Email & Phone Number

• Cluster Maintenance: Assist in the maintenance and monitoring of Kubernetes clusters on MicrosoftAzure.
• Upgrades and Patching: Support the upgrade and patching processes for clusters to ensure stabilityand security.
• Troubleshooting: Identify and resolve issues within the cluster environment, ensuring minimaldowntime and disruption.
• Automation: Contribute to the development and implementation of automation scripts to streamlineoperational tasks.
• Documentation: Maintain accurate and upto-date documentation related to cluster configurations,processes, and procedures.
• Monitoring and Alerts: Set up and manage monitoring tools and alerts to proactively address potentialissues.

Selangor, Malaysia

- Prepared comprehensive documentation, including a Pre-Installation Checklist and Installation Verification Plan (IVP).- Provided technical support for solution installation, deployment and implementation on users environment.- Provided technical support and troubleshooting for end-users, joining call sessions and interactive discussions.- Raise tickets.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Installing, configuring and maintaining operating systems, application and system management tools- Manage and monitor all installed systems and infrastructure- Maintain security, backup and redundancy strategies

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Assigned to the Server Team and was entrusted with monitoring server performances using various monitoring tools. Involved in installing and configuring IPAM servers (hardware & software), made on-site verification and User Acceptance Test.

Bachelor'S Degree, Computer Software Engineering, 3.12

Foundation Degree, Computer Science, 3.15

Materials Science