Results-driven IT Manager and Support Specialist with 15+ years of experience in network administration, server maintenance, and data management. Currently enhances healthcare IT infrastructure at HAEFA through ERP/EMR implementations and robust server operations. Skilled in Microsoft Windows Server, Linux, Mikrotik routers, and IT security, with CCNA certification and Microsoft Server training. Proven expertise from roles at Medlife Healthcare and Globex, emphasizing network stability and security. An MBA in HRM complements technical skills with leadership and strategic IT planning for operational success with the following area of expertise. - IT Systems Management - IT Infrastructure Operations (ITOps) - IT Security and Service Management- Windows Server Management - Network and System Administration - Local Area Network (LAN) & WAN- ERP Implementation - Virtualization and Cloud Management- EMR (Electronic Medical Record) Program Deployment - Domain & Hosting Sulution Support- Server Management (Active Directory, Mail Server, Anti-Virus Server)- Group Policy Management- Business Mail Support- CCTV/IP Camera & Access Control System Management- Virtual Meeting Platforms Setup (Zoom, Microsoft Teams, Google Meet, Cisco WebEx)- Digital Business Transformation Actively seeking new challenge in a senior level IT management position in a challenging environment where I can make a strong contribution towards achieving goals, drive business with digital technologies and bringing in unprecedented profits