Saiful Khan Email & Phone Number

North Yorkshire, England, United Kingdom

 Providing personal and social care for elderly people, disables, dementia patients at home. Helping in daily activities, assisting toilets, preparation and serving of meals. Administration of medications maintaining 5Rs. Making individuals tidy and clean giving body wash, assisting showers, performing catheter care.  Housekeeping including making beds, washing clothes, making rooms and kitchen materials tidy and clean.  Recording every visit with details in notes and review them. Moving and handling of people using hoist and slide sheets. Working as a team in double calls, facilitating each other and complete tasks within assigned time. Joining office meetings and reflecting on own works with others’ feedback. Completing mandatory trainings online to gain skills and knowledge. Handling situation and working under pressure accepting negative feedback.

North Yorkshire, United Kingdom

* Supporting the Restaurant Marketing Manager in developing a consumer and commercialfocused Marketing plan.• Promoting our menu in different social media platforms.• Making SEO based promotional contents in our website to attract customers.• Understanding consumers behaviour of holiday caravan customers and building strategies toattract them.• Organized customer support in our Facebook page, answering questions and givinginformation.• Understand Brand KPI’s, and support in the creation of appropriate strategies.• Provide support for all planned Restaurant research projects, helping provide insights to thebusiness.• Lead the execution of Digital Marketing campaigns, evaluating performance and drivingcontinuous improvement.• Foster a sense of one team and ensure all relevant team stakeholders are aligned.

Scarborough, United Kingdom

 Supplying linens and other materials to all cupboard to ensure the housekeepers getting needed things.  Marking required linens for all rooms and floors. Managing delivered laundry.  Bringing all dirty linens to be taken for laundry. Working under pressure in busy time responding every call of housekeepers.

 Created SEO friendly blog contents and publishing on the website with 100% accuracy. Recorded Educative video contents, editing and publishing with proper SEO on 7 major social media platforms: Quora, Reddit, Facebook, X, Tumblr, Pinterest, YouTube. Designed 60 digital posters and pictures using photoshop and Canva and marketing through social media platforms. Received and dealing with 80% initial customer/students by phone, email, and 20% face to face. Operated schedules in every 2months discussing with potential customers considering every related aspect. Delivered onboarding to new starters and refresher training to established team members. Resolved 90% of complaints at first point of contact with reasonable suggestions. Ensured that all administrative tasks are completed as per requirement. Created 2 blogsites based on proper keyword research through google ads keyword planner. Updated website setting and layout performing 100% search engine optimization (SEO). Researched exact Keywords using google ads and analytics for achieving top 5% google rank.

Sylhet, Bangladesh

 Collected census information from residents of 30 houses a day. Completed face to face survey of every resident of selected area within 8 days.  Submitted data to the national database for the population census of 2019.

Sylhet, Bangladesh

 Facilitating courses of students in a primary school setting. Monitoring progression by assessing student assignments and schoolwork.  Developed learning materials and strategies to facilitate individual needs and conducting interactive discussions.

Msc In Business, International Management, Nvq Level 7

Activities and Societies: REP- NORTHUMBRIA STUDENTS UNION Key Modules: Strategic Management for Competitive Advantage, Research Methods.

Bachelor Of Arts - Ba Honours, English Literature And Linguistics, Graduation

Linguistics, Approaches and Methods of Language Teaching, Literary Criticism, History of English Literature, Political System of UK & USA.

Higher Secondary Certificate, Business

Key Modules: Accounting, Finance, Management, Economics, ICT.