Mohammed Saifudeen Farookhi Email & Phone Number

Bengaluru, Karnataka, India

Assist Account Managers and Sales Executives to complete Technical Closure in a Sales Cycle. Demonstrate Product Capbilities, conduct Proof of Concepts, configure custom demos and establish the right connect between the product capabilities and the customer requirements.Assist Account Management teams with technical assistance for Product Sales via Presales activities.Address Customer problems, map them to product technical capabilities and address business use cases for solving customer problems.Explain the product and the various Cybersecurity use cases that the product would address and generate curiosity within the customer via product demonstrations and Custom PoCs.Implement the Solution on Customer premises for conducting PoCs in Customer environments.Assist troubleshooting of issues faced during PoC. Provide Technical assistance and enable build customer confidence on Product technical capabilities.Ensure regular follow ups and assist the sales closure technically. Prepare custom deployment architecture of the product with respect to customer environments and their specific requirements.

Bangalore Urban, Karnataka, India

>> Understand customer requirements from RFPs or bids and draft appropriate DevOps solutions in Word Document or Powerpoint presentations.>> Prepare DevOps solution, Efforts estimation, bought out cost sheets, implementation plan for proposal to customer.>> Solution could be for an E2E organization Digital Transformation, a CICD pipeline implementation for a product Delivery, implementation of point solutions such as tools installation or automation of specific process areas like planning, deployment, release, etc.>>Defend the proposed solution to the customer during customer defense.>> Attending Customer Visits and Demonstrating TechM's DevOps Capabilities.>> Prepare Sales collateral on new DevOps concepts for customer presentation>> Conduct DevOps assessment for customers through interaction with their IT application stakeholders and understand their existing DevOps maturity>> Prepare reports on the DevOps Maturity Assessment conducted and propose action plans to improve the same. >> Provide an Implementation roadmap with details such as time taken, tools required, resources needed, infra requirements and CoE Setup.>> Prepare High Level Design (HLD) and Data Flow Diagrams (DFD) during implementation of the DevOps solution proposed to the customer

Bangalore Urban, Karnataka, India

>> L2 Support engineer for Incident Management – Interaction with client, application users, L3 team.>> Manual testing of applications after implementing periodical upgrades and fixes to the tools.>> Resolve issues related to Bank statement flows from Banks to Treasury / middleware to SAP FI module.>> Troubleshoot issues faced by client’s IT application users >> Monitor Jobs related to Data flow and reporting issues with respect to Job processes >> Handling User access management process for client applications >> Prepare a monthly team performance report to project team’s productivity to both client and management.>> Take up Improvement initiatives (RCA, JDI, GSTD) for betterment of team performance.>> Prepare reports on the improvement initiatives and the benefits attained.

B.E, Civil Engineering, Cgpa - 7.37

Activities and Societies: President - Halcyon Club (English Literary Club of our College)

High School, 87.25%