Saif Yusuf Khan Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Mentor and coach team members to assist in their development and understanding the role, reporting any concerns to the Senior Manager, Car Park and Logistics.Provide training for staff responsible for dock handling and develop and implement dock service, Loading Dock Management Sytems and Car park standard operating procedures.Coordinate, supervise and assist to manage the performance of all Car Park and Logistics team members, ensuring management of the operations of the Car park and event day transport.

Sydney, New South Wales, Australia

Deliver a customer focused service that is timely, effective, and efficient, meeting stakeholder needs, and following ICC Sydney approved policies, procedures, and standards.Ensure a strong and consistent communication between team members in managing safe and efficient movement/ flow of all vehicles across all docks and carparks.Be the first line of supervision of Car Park and Logistics staff, ensuring management of the operations of the car park and event day transport.Build and maintain relationships through detailed and sound communication with not only the internal team, but external stakeholders when required.Monitor, report on and escalate as required, venue traffic control, logistics and carpark contractor performance.

Kuwait City, Al Asimah, Kuwait

Kuwait

• Hired, Scheduled, Trained and coordinated the work of 50 plus food and beverage personnel.• Developed and expanded the concept by spearheading and launching two new branches and managed the Central kitchen for the same.• Managed finances such as payroll, purchasing and budget.• Developed initiatives to build sales, profitability and guest counts.• Responsible for the physical/aesthetic maintenance of the kitchen and cafes.• Managed F&B budgets and Costs.• Improved operational procedures for the Central kitchen to improve quality and service.• Maintained and implemented standards of quality in all food and beverage operations.• Carried out supervisory responsibilities following policies and procedures.• Ensures that the cafes operate efficiently and effectively within the operational guidelines.• Ensured all safety, security and procedures are followed to ensure health and safety of employees and guests.• Ensured established standards of food safety and sanitation are maintained and improved.

Kuwait

• Directly responsible for managing 65+ staff, with complete focus on operations, sales, service, restaurant environment and cleanliness at all branches.• Provide leadership and coaching to; recruit, hire, train, educate and motivate restaurant management staff to maximize goals and objectives.• Develop, recommend and participate in the formation and administration of all company policies and procedures. Aid the development of long range goals with the help of development.• Analyze past, present and future company performance against company standards. Formulate a plan to meet the standards if necessary.• Ensure that overall company financial targets are met including cost of goods, labor and all other controllable expenses.• Analyze menu, cost of items, price of items and movement to ensure the most profitable product mix.• Utilize data-driven decision making to understand the performance of experiments to ensure the highest return on investment projects are being prioritized.

Kuwait

• Responsible for liaising with department heads to ensure that each is working in harmony toward production goals, while also meeting quality standards. • Dealing with customer service issues that directly relate to product or equipment quality. • Supervising supply chain and inventory of all restaurants to effectively utilize resources and minimize wastage.• Responsible for staffing and training of staff. Working closely with H.R team to handle disciplinary issues and adjusting workflow, re-assigning tasks to improve efficiency in operations.• Resolving conflicts as they arise between employees and set policies and guidelines for how to complete tasks.• Working with the central kitchen to ensure best quality products is provided to guests while ensuring the cost is minimum to ensure peak efficiency outputs.• Regularly monitor expenses and curtail the department's spending if necessary to keep the company on budget.• Assist in responding to and investigating elevated guest inquiries and or concerns.• Assist with disciplinary/termination procedures in accordance with all company guidelines.• Promote positive employee relations including effective delegation of duties and fostering high staff morale.• Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members.• Measuring and providing counsel on improving operational performance.• Executes regular on-site evaluations of the standards, Service and Quality standards of the operations and staff with the Chief Operations Officer and Management Team to ensure guest satisfaction.• Utilize data-driven decision making to understand the performance of experiments to ensure the highest return on investment projects are being prioritized.• Utilize dashboards to monitor business and operational impact of new policies. • Supervising and scheduling 35 + drivers along with the logistics supervisor to ensure efficiency in daily operations.

Kuwait

• Responsible for recruiting, training and supervising staff.• Managed and executed all tasks as per budget and executing as per priorities.• Ensuring compliance with licensing, hygiene and health and safety as per legislation/guidelines and policies.• Worked closely with the chef to develop new items and ensured recipe and method is as per company policy. Developed a new menu and gave inputs on design and items in the menu. • Promoting and Marketing the business.• Supervised purchases, coordinated with suppliers and overlooked supplies and stock levels on a weekly basis and conducted monthly Food stock reports.• Prepared and presented staff/sales reports to the concerned department.• Liaising with customers, employees, suppliers and sales team and briefing them.• Handled all paperwork and administrative duties as per policies.• Making regular improvements to the running business and improvement of the restaurant.• Arranged Catering events and parties for guests and supervised all catering events. Trained staff on handling caterings, set up, service and dealt with guests to provide them great service.• Supervised drivers for deliveries and kept track of all issues at hand resolving them at the earliest.• Regularly updated pricing and sourcing of special ingredients in the market and updated it in the system. • Ensured all food items are fresh and did thorough checks in the kitchen for expiry and freshness of all consumable items.• Did research and upgraded the packaging of food items which included sourcing various sized containers and carry bag designs. • Kept statistical and financial records to assess profitability and advice the General Manager of the same.• Ensured all food safety procedures and strictly adhered to sanitary regulations.• Implement appropriate strategies to resolve adverse trends and improve sales.• Follow company policies and procedures for handling cash, property, products and equipment.

Hyderabad Area, India

Northstar Entertainment Pvt. Limited is an Indian film production company and is one of the prominent names in the South-Indian film industry. It has produced 3 major blockbuster hits from its production house located in Hyderabad, India. Job Duties: 1. Responsible for planning, preparing, scheduling and reviewing contracts depending on the requirements and project location within budget.2. Managed all required paper work associated with contracts of various artistes, technical staff and various associated companies as per project needs. 3. Administered project budget and made sure all functions are executed within expected timeframes.4. Worked closely with project manager and coordinators to ensure all deadlines and time-frames are achieved in each phase of projects.5. Utilized people management skills to facilitate clear communication in relation to required goals, responsibilities, performance of team and feedback of clients. 6. Scheduled project dates with vendors to provide operational assistance from inception to finalization of project.7. Ensured all phases of project are executed meticulously and delivered on time, within scope and within budget.8. Maintained schedule of bank transfer payments from clients and ensured payments are credited to clients as per agreement and said timeframe.9. Ensured that all the agreements are accurate and up-to-date, giving detail of expiry dates, client background, commission structures and payment schedules.10. Implemented a systematic approach for requests, proposals and their finalizations. Filing and logging of all project related agreements.11. Co-ordinated the advertising campaign and special events for marketing the project.12. Created client database which served as an important source of information for circulating correspondences.

Kuwait

Project Administrator - Jadaan & Rao International. Kuwait- Organized and scheduled project related functions such as planning, execution, resource management as per set budget.- Maintained current project schedules and track outstanding documents or information using Smartsheet’s.- Liaison with clientele once the project is awarded and provide support services as per requirements of the project.- Proactively managed changes in project scope, ensured all changes to project scope is documented and approved.- Set timeframes and divided projects into do-able tasks to ensure timely execution of all phases of project.- Ensured all tasks are effectively executed within the stipulated budget.- Work with the project manager in finalizing and implementing the changes in project and interventions to achieve the required output.- Analyzed risk, opportunity and gathered necessary resources as per project requirement.- Liaise with logistics and arrange project material delivery on site and ensure the required passes are arranged for the same.- Co-ordination with sub-contractors and supervise their activities to ensure provision of the equipment’s, containments and other services are provided as per project guidelines.- Assisted to organize the necessary arrangements of the gate pass, site access and accommodation of field staff on project basis.

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Activities and Societies: Table Tennis Inter College Champion for 3 consecutive years, Participated in Plays, Fashion Show and Debates.

Intermediate Degree, Mathematics, Physics And Chemistry

Secondary School Certificate, 1St Division

Activities and Societies: Debates, SportsSchool Table Tennis Champion 3 years consecutively