Sai Ganeis Email & Phone Number

Shah Alam, My

Malaysia

1) Responsible for the entire growth of the company in the areas of• Corporate strategic planning• Sales strategy development• Forecasting• Resource planning• Full responsibility for P&L2)Develop and execute the sales strategy for the company, aligning sales targets with business objectives, identifying new markets and opportunities, and leveraging data and analytics to inform decisions.3)Establish and maintain relationships with key accounts, partners, and vendors, building trust and credibility in the marketplace.4) Secure couple of partnerships with local malls, local schools, International schools and other local service providers to expand the product proposition.5) Responsible for the launch of 4 of new educational products for the local market6) Managed a team of Business Development Executives, Marketing Executives, IT & HR team.7)Develop a structure for the sales department that optimizes productivity, efficiency, and collaboration among team members, resulting in improved sales processes and customer satisfaction.8) Responsible of build up the marketing team from scratch & responsible of planning & executing all the marketing activities in private & public school, malls & other public marketing events. That includes lead generation,product launch,promotion and building new partnership

Malaysia

Responsible for the P&L by managing the income & outgoing IT assets while ensuring maximumvalue recovery for the IT assets via refurbishing & remanufacturing process1) Managed to reduce the inventory by 20 % by finding the right buyer for the right IT asset.2) Increase the customer base for Remanufactured laptops by 10 % by educating corporateorganization on the importance of ESG and the benefit of using remanufactured products3) Brought in sales worth RM 979K in 9 months4) Lead a team Sales Managers based on strong values, ethics & high importance for customerexcellence

Malaysia

1.Heading MYSejahtera Customer Service team, focus on transforming the customer service department2.Managed over 900k incoming tickets & RESOLVED all the issues as per the SLA.3.Overview of the scale : 21 Million active users | 25 Million Daily ‘Check ins’ | 900 k queries addressed.4.Took up the role during peak season of pending tickets,transformed the modus operandi and brought it down to ZERO PENDING in 1.5 months

Key achievements:1)Manage to bring in sales (mobile trade in) worth 2.6 million in 5 month2)Manage to roll out the trade in program across the nation for 3 telco partners & 4 dealer with a total of 302 stores nationwide.3)Manage customer relationship & customer expectation across all telco's & partners.4)Manage stake holders from all partner across different levels such as Products Managers,Head of Mobile Division and Roll outs and senior5)Conduct training nationwide to make sure customers/clients understand the trade in process6)Transformed the operation flow and the communication mechanism among channel partners

Principal trainer and a personal developement coach focusing on:1.Emotional intelligence2.Change management3.Organisation transformation.4.Identifying individuals core potential.5.Building a personalised vision.6.Science of Human Behaviour.7.Science of Progress.8.The power of 'Visualisation'9.The power of 'Action'10.Identifying your 'BIG WHY11.Brain Efficiency12.Business CommunicationCertified NLP Master PractitionerCertified HRDF trainer

Glenmarie, Shah Alam

MANAGING THE ENTIRE OPERATION & GROWTH OF THE COMPANYJOB SCOPE 1. Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities. 2. Develops strategic plan by studying operation and financial opportunities; presenting assumptions; recommending objectives. 3. Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. 4. Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff. 5. Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices. 6. Maintains quality service by establishing and enforcing organization standards. 7. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Kuala Lumpur, Malaysia

MANAGING SAP PROJECTS FOR THE COUNTRYJOB SCOPE1. Focused on SAP implementation project2. Managing 7 SAP consultant3. Supporting more than 500 key users.4. Responsible for after implementation support as well.5. Responsible for the SLA6. Successfully completed 2 role outs :- SAP Upgrade project (4.7 to ECC 6)- SAP WMS project

Malaysia

REGIONAL APPLICATION MANAGER FOR COUNTRIES WHICH IMPLEMENT SAP WITHIN ALSTOM ASIA PACIFICJOB SCOPE1.Leading the APAC support hub consist of Malaysia, Singapore, Indonesia, China, Australia, Japan & UAE.2.Manage 21 SAP consultant in 3 operation hub (Malaysia, India & China)3.Supporting more than 700 key users.4.Managing operation issues with third party service provider - IBM5.Involve in setting up the entire APAC support hub from stretch & lead them.6.Responsible for the SLA

REGIONAL APPLICATION CONSULTANCY FOR COUNTRIES WHICH IMPLEMENT SAP WITHIN SARALEECOUNTRIESFocus on SAP for South East Asia Countries which included Malaysia , Singapore , Indonesia , Philippines, Thailand and Hong KongPROJECTS & ROLL OUTSInvolved in 3 major projects which is :1.GLOBAL APPLICATION SERVICE PROVIDER (ASP) TRANSFORMATION PROJECT (ACCENTURE to IBM for SARALEE INTERNATIONAL)• Project manager for 1st Phase transition (Stationed in Hyderabad, India)• Managed 50 people- 10 SAP experts from IBM- 10 SAP experts from ACCENTURE- 15 SAP experts from SARALEE- 15 Managers (Migration manager, Database Manager, Knowledge Transfer manager)• Roles and responsibilities-Manage the entire knowledge transfer process from ACCENTURE to IBM (14 SAP processes)-Manage ‘Reverse knowledge transfer’ process to assure the KT is done effectively & efficiently.-Manage Application Service Provide teamsite-Managing the transition teamsite-Manage meetings & communication process between ACCENTURE,IBM & SARALEEA) Project Plan Progress meeting One to one meeting with the external project managers to check on the project progress and status.B) AMRT Meetings Meeting with the knowledge providers (ACCENTURE) and knowledge receiver (IBM)C) Structure & coordinate the entire project plan.2. SAP UPGRADE FOR ASIA PACIFIC COUNTRIES (SAP 4.6 to ECC 6.0)3. GLOBAL DATABASE DOCUMENTATION PROJECT• Manage documentation for 14 SAP process• Coordinated with 14 SAP experts,23 SAP Application Consultants• Stationed in Europe till the completion of the project.• Identify and finalize the latest version of documents in the share local intranet for global use• Document generated are Business Process Design / Blueprint documents / SAP decision documents