Bolee L. Email & Phone Number

Incheon, South Korea

대한민국 서울

서비스기획

대한민국 서울

• Tesla Shop Korea (E-Commerce) Launching and Refinement- Carried out the overall process- Built web/app commerce & logistics/CS system for commerce- Imported products and updated the product catalogues through CMS- Analyzed sales trend and figures based on Google Analytics- Created dashboard and track the sales record through Tableau• Product and Project Management - Continually searched and developed business opportunity - Researched market, users, legal and competitors for products and projects - Drew requirements on story board and suggested priorities through proposals - Managed products' release process through NPI meeting- Managed projects with sprint teams via Jira, Wiki and Confluence- Measured products and projects KPI (Sales target, ROI, Conversion rate, New user, etc)- Projects: Omni-channel Service, AP Doge Payment, Configurator Feature Item, Address Search API Integration, Promotion Campaign with Insurance Brands, Transportation Management System Development, Employee Discount, etc.• E-Commerce Operation and Marketing- Analyzed E-Commerce sales and planed strategy for sales boosting (Sales avg. MoM +65%)- Promoted Tesla shop through various campaigns, email campaigns, web/app banners and store pop-up events- Defined service policies and plan UX through communications with US business team- Planned and refined products' development with product managers- Defined locale level price through communication with US financial planning team- Continually identified ways of streamlining processes and procedures, eliminating rework, and reducing productivity variation which increases productivity• People Management- Successfully leading a team- Collaboratively set team KPI and managed for high-level achievement- Motivated and encouraged for team goal and member's self-motivation

대한민국 서울

• Project (Service, Promotion) Management and Market Research - Service project proposal based on analysis of market trend (Customers, Products, Competitors)- P&L analysis via scenario simulation - Designed workflow, created test scenario and UAT- Implemented services and promotions and training for stakeholders- Sales data analysis and project management through Jira, OMS, ESM, IBM KDM, etc.- Projects: Premium Delivery, KB card promotion, Eco-friendly Package, Stock Mgmt System Development, Network Security Campaign, Intellectual Property Campaign, Omni-channel Service, Digital Wallet• Data Analysis - E-Commerce sales operation and planed strategies for sales boosting (2020 YTD sales YoY +40%)- Responsible for E-Commerce OPEX and CAPEX (Service and Projects)- Analyzed services(promotions) accomplishment (AUR incremental, Banner CTR, Order volume incremental, etc.)- Run simulations on various “what-if” scenarios using insight and critical thinking to evaluate and made recommendations about critical business decisions • Business Operation- Assisted in the planning, development, and execution of Annual Operating Plan (AOP)- Stock and operation cost management – stock level management- Procurement – sales forecasting, cost negotiation, estimate from supplier, etc. - Consolidate and prepare for regional and world-wide review for operation matters

대한민국 서울

• Successfully deployed E-Commerce portals which resulted to increase E-Commerce penetration and market awareness• Managed online sales activities to have a higher presence and to grow commerce sales• Established regular and custom reports to monitor site statistics, usage and analytics• Developed a new online sales channel that generated shipments from 56.1% in 2011 to 96% in 2016 • Analyzed web analytic performance and report it to the regional office - Give relevant recommendations and advise adjustments to them• Identified and conducted training sessions of newly launched programs to internal and external customers• Designed and translated detailed specification documents, such as brochures and catalogs that enhance sales reps’ understanding of complex programs’ features and help them sell the programs more effectively• Developed, supported, and run E-Commerce programs' marketing campaigns to drive revenue through the use of it and online market awareness