• Developed and implemented enterprise security strategy and improved ITSM process based on ISO 27001 frameworks.• Developed and presented ISMS Effectiveness Matrix, policy changes and program changes, recommendations to the BoD, Senior Management and Bank wide committees.• Managing the Bank Information Security Program, Conducting annual Information security risk assessments, Vulnerability Management, Access Controls, Third-party reviews, across the bank enterprise• Managing… Show more • Developed and implemented enterprise security strategy and improved ITSM process based on ISO 27001 frameworks.• Developed and presented ISMS Effectiveness Matrix, policy changes and program changes, recommendations to the BoD, Senior Management and Bank wide committees.• Managing the Bank Information Security Program, Conducting annual Information security risk assessments, Vulnerability Management, Access Controls, Third-party reviews, across the bank enterprise• Managing security incidents & electronic frauds. Publish incident reports and provide control recommendations.• Monitoring multiple regulatory compliance standards with consistent validation and proper implementation of information security policies, procedures, and technology standards.• Consistently maintaining the bank’s ISO/IEC 27001 compliance status by organizing and managing the maintenance and implementation of the bank's annual compliance process.• Analyzed forecasted and managed successfully the operational and capital budget of the department to support the implementation and operation of the security strategy.• Collaborated with all departments to establish enterprise security framework to accomplish common IT security objectives and leverage common tools to reduce costs.• Coordinated the activities of Information Security Officers to define and establish unified program-wide approach to address IT security issues and mitigate IT security risks. Show less

• Implemented the integrated enterprise ICT infrastructure.• Monitored the IT infrastructure of the bank.• Designed and implemented Integrated ELV systems for The FB Bank new head office based on the ISMS requirements.• Periodic redesigning of ICT for business continuity readiness as well as conducting detailed studies and monitoring of traffic shaping, QoS and bandwidth usage to ensure the seamless connectivity with the remote locations and other networks.• Maintaining strong… Show more • Implemented the integrated enterprise ICT infrastructure.• Monitored the IT infrastructure of the bank.• Designed and implemented Integrated ELV systems for The FB Bank new head office based on the ISMS requirements.• Periodic redesigning of ICT for business continuity readiness as well as conducting detailed studies and monitoring of traffic shaping, QoS and bandwidth usage to ensure the seamless connectivity with the remote locations and other networks.• Maintaining strong relations with the vendors, service providers and consultants for the IT requirements of the bank.• Coordinating with vendors for the infrastructure requirements and projects while issuing RFPs/RFQs. Show less

Resolved computer problems for client in person, via telephone and provided assistance concerning the use of computer hardware and software, including printing, installation, and operating system support and managed timely distribution of reports to appropriate bank personal.

During 14 years of career, I advanced through several different technical and operational roles to shape me for my executive responsibilities. Tasked to handle the Infrastructure and ISMS projects of Arowana Consulting and the major projects handled are as follows,- Project 1: -- Project Manager: EITC – Du telecom in Dubai for IT Infrastructure roll-out project.---Responsibilities:----Served as IT Project Manager from Arowana Side for multiple projects from project plan /… Show more During 14 years of career, I advanced through several different technical and operational roles to shape me for my executive responsibilities. Tasked to handle the Infrastructure and ISMS projects of Arowana Consulting and the major projects handled are as follows,- Project 1: -- Project Manager: EITC – Du telecom in Dubai for IT Infrastructure roll-out project.---Responsibilities:----Served as IT Project Manager from Arowana Side for multiple projects from project plan / timeline setup, project deliverables management and status reports, to development life cycle and change management using Microsoft Project. - Project II: -- Consultant: DUBAL – Dubai Aluminum company Limited SLA Definition project.--- Responsibilities----Understanding of Dubal's current environment and comprehensive project scoping----Creation and submission of PID and agree on final project plan----Study of existing IT helpdesk and identification of IT services- Project III: -- Consultant: Future Bank (Remote Branch Setup Project).--- Responsibilities----Designing the directory service architecture of the remote representative office----Designing of secured IT network infrastructure with the head office and establishing the VSAT connectivity link with the head office.----Supervising the structured cabling, and IT related works in the rep office.- Project IV: -- Consultant: DUBAL – Dubai Aluminum Company Limited (Helpdesk Re-Design Project).--- Responsibilities----Understanding of Dubal's current helpdesk structure----Study of Dubal's current IT working procedures.----Creation and submission of PID and agree on final project plan Show less

As an Administrator in the Service Management Group team in Bank MuscatResponsibilities:• Recruited to manage LAN/WAN, installation, configuration and support of various banking application software’s like Misys Trade Innovation for Trade Finance, City Dealer for treasury Department, , Cadman for Card Services Department, SWIFT for banking trade and finance and Sigcap for online signature capturing and retrieval.• Responsible for technical implementation and support of SWIFT… Show more As an Administrator in the Service Management Group team in Bank MuscatResponsibilities:• Recruited to manage LAN/WAN, installation, configuration and support of various banking application software’s like Misys Trade Innovation for Trade Finance, City Dealer for treasury Department, , Cadman for Card Services Department, SWIFT for banking trade and finance and Sigcap for online signature capturing and retrieval.• Responsible for technical implementation and support of SWIFT SwiftNet software in bank.• Supported 1600+ users across multiple business units, including the trading floors and the branches. • Effectively planning secure messaging architecture including deployment of PGP mechanism.• Hardening of operating system and preparing documents for the same.• Accountable for maintaining necessary documentation for External, IT and Security audits • Ensure implementation of new projects with proper documentation as per security and quality standards.• Installing, configuring and servicing of servers, pc’s and network printers using TCP/IP protocol.• Remotely supporting users with the help of remote support tools such as pcanywhere. Show less

For British Airways• Monitor and manage servers (Lotus Notes Domino Servers) that are located over 40 sites across the world.• Mail Administration of over 20000 users; create email policies, security policies.• Administration of all BA email servers , which includes, creation of new email accounts, Deletion of accounts, granting the external email facility, creation of Web mail account, Name change, Server change, Certifier change, dead mail detector, server mail quota management… Show more For British Airways• Monitor and manage servers (Lotus Notes Domino Servers) that are located over 40 sites across the world.• Mail Administration of over 20000 users; create email policies, security policies.• Administration of all BA email servers , which includes, creation of new email accounts, Deletion of accounts, granting the external email facility, creation of Web mail account, Name change, Server change, Certifier change, dead mail detector, server mail quota management, user mail quota management, handling calls, solving kite queries and solving email Queries.• Responding to users request users requests problems and suggestions• Backup servers and restore databases from a backup procedure.• Installing configuring and administrating various airline software’s• Overseeing various department operations in managing day-to-day activities• Preparing schedules for calls, preventive maintenance and ensuring compliance• Accountable for successfully reviewing the security architecture and mechanisms and recommending changes to the structure.• Installing configuring and servicing of servers (HP, IBM) and branded computers.• Configuring, administrating and maintaining different application servers.Other Responsibilities handled in the Team• Shift In charge in the absence of Team Leader.• Discussing work related issues with Team Assistant in UK.• Generation of Monthly and Weekly reports as and when required.• Preparing the Count sheets, which is been used to monitor the work.• Generating MIS reports for the team.• Preparing various reports to monitor the team performance.• Generating systems to reduce the error percentage of the team.• Assigning presentation topics to the individual staff for the knowledge of the team.• Nominating staff for various Developmental training’s in the Company. Show less

Administration of the Rubrick Technologies ICT and as a team leader for all Infrastructure based projects.