Saikiran Babladi Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad Area, India

• On-Boarding: Ensure a seamless experience for the customer during on-boarding and ensuring smooth hand offs from sales to Consulting and Technical Support• Adoption: Work with multiple users from the client’s side and ensure that they are leveraging the platform optimally and achieving maximum value by using business-based use-cases.• Customer Liaison: Develop and own the post-sales customer relationship by communicating with clients regularly regarding upcoming features, use-cases. Drive Customer Satisfaction surveys (CSAT), interviews or meetings to determine customer satisfaction and implement service improvement plans as appropriate.• Escalation Management: Be the point of contact for all the technical issues raised by clients and manage them internally by coordinating with multiple teams.• Renewal/Upsell: Responsible for contract renewal and cross selling of other product lines as per the client’s business needs.• Presales: Working with sales team to manage customer pilots, proposal authoring and responding to RFIs and RFPs

Mysuru Area, India

About ArisGlobal: ArisGlobal is a pioneer in the safety and pharmacovigilance space, bringing the first commercially available drug safety system to the life sciences industry. The company has over 30 years in delivering innovative solutions to a highly regulated and complex space with many “firsts” in its ongoing market leadership.Working as part of the professional services team, I am responsible for Presales - Anchoring large size deals from RFP stage to closure - Understanding project requirements through discussions with clients/prospects and internal teams and prepare scope documents- Working with Sales and Solutions Team is authoring high end RFI's and RFP's - Working with Partners in building joint solutions which can address business issues of clients/prospects - Participating in Bid Defense from Professional services perspective - Establishing processes & templates for streamlined responses to RFPs, RFIs or other customer touch points. - Provide management with weekly or monthly reports including win/loss tracking, quote variance etc.Commercial Pricing - Work closely with sales managers and solution architects to determine cost effective solutions and provide suitable quotes or pricing proposals. - Maintaining gross margins for all deals as approvedAccount Management - Following up new business opportunities from the existing clients - Work with delivery and support teams and cross/up-sell value added services to existing clients

Hyderabad Area, India

Support the US Presales & Marketing operations of Deloitte's Fortune 500 clients in Automotive, Aerospace & Defense sectors

Hyderabad Area, India

- Requirement gathering which includes analyzing the clients business process, product/service lines, etc.- Proposing a solution according to the clients requirement.- Responding to the RFP's and proposing the SOW(Scope of Work).- Documenting the proposals & proposing an appropriate solution approach.- Demonstrating the Product(On-Site/Remote) to client by pre-configuring the system according to clients requirement.

Presales and Market Research

Management Program, Customer Relationship Management

Post Graduate Diploma In Managment, Marketing & Systems

PGDM - Marketing & Systems

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: University level Basketball Player

Education record