Interacted positively with customers, effectively promoting restaurant facilities and services.Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.Negotiated with suppliers to obtain quality ingredients at excellent prices.Established safe and secure dining environment with strong sanitation standards.Maintained safe working and guest environments, reducing injury and incident risks.Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.Developed menus with strict cost controls to maximise restaurant profits.Carried out day-to-day duties accurately and efficiently.

Manage daily operations of the restaurant, including scheduling, inventory management, and ordering suppliesTrain and supervise a team of 25 restaurant staff, ensuring high-quality product standards and excellent customer serviceDevelop and maintain relationships with local vendors and suppliers to ensure timely delivery of high-quality ingredientsImplement strategies to improve product quality, efficiency, and profitability, resulting in a 20% increase in revenue over the last monthMaintain a clean and safe environment by enforcing health and safety regulations, conducting regular inspections, and addressing any issues promptlyParticipate in menu planning, recipe development, and cost control efforts to optimize product offerings and profitability.

Responsible for handling customers and ensure that the customer satisfaction is maintainedTraining the staff, managing the staff to ensure timely delivery to the customers and planning shiftsResponsible for Inventory Management to ensure proper Inward/Outward of the stock is maintainedChecking the quantity of the stock which needs to be supplied for the next dayReviewing the quality and quantity of the stock and maintain timely record of the stockResponsible for checking quality, quantity and tasty food is delivered to the customers in a timely mannerManaging and leading the staff and ensure that the food prepared meets the food quality standards and customer satisfaction is metInvolved in Analyzing the sales and provided key points for increase in sales.