Strategically manage admissions operations across 8 branches, ensuring seamless processes and exceptional customer service.• Specialize in providing comprehensive counselling services to students aiming for higher education in the USA, UK, and Canada and other countries.• Expertly guide students through the visa application process, offering valuable insights and assistance at every stage.• Collaborate with internal teams to develop and implement innovative strategies to enhance student enrolment and satisfaction.

Led a team of admission counselling across 5 branches, overseeing all aspects of the admission process.• Provided personalized counselling sessions to students, offering tailored guidance on educational opportunities abroad.• Developed and maintained strong relationships with students and educational institutions and key stakeholders to facilitate smooth admissions.• Successfully managed student visa applications, ensuring compliance with all relevant regulations and deadlines.

Directed the overall process management operations for multiple countries, including the USA, UK, and Canada.• Implemented efficient processes and procedures to streamline operations and enhance productivity.• Conducted regular training sessions for staff members to ensure adherence to quality standards and best practices.• Acted as a point of contact for Studnets, addressing any queries or concerns and providing timely resolutions.

Played a key role in expanding the client base and market presence of the consultancy firm.• Identified new business opportunities and developed strategic partnerships with educational institutions and other stakeholders.• Conducted market research and analysis to identify emerging trends and opportunities in the study abroad sector.• Collaborated with internal teams to develop marketing strategies and promotional campaigns to attract prospective students.