Saileela Vithapu Email & Phone Number

Sydney, New South Wales, Australia

Fire and Emergency New Zealand-------------------------------------------------------------------------------------------------------------------Worked for FENZ Evacs data migration project which has replaced legacy systems with Pega.• Collaborated with stakeholders to gather requirement,perform requirement analysis.• Created product backlogs, User stories in Jira.• Backlog grooming to the team.• Defect prioritization and support the dev,test teams .• end to end testing on Pega for validating post migration issues.• Delivered all the test aretefacts.Westpac (RAMS)--------------------------------------------------------------------------------------------------------Worked for Westpac RAMS banking project which was an agent facing application that deals with processing customer requests through pega case life cycle.• Identified requirement gaps in existing User stories and CRs have been implemented for the same.• Cross functional collaboration to define clear requirements.• Decomposition of features to user stories ,define clear Acceptance criteria.• Provided UAT test support.• Verified Pega case flows,routings,cascading approvals,SLAs • Verified customer correspondences along with inbound correspondences. Suncorp CXM------------------------------------------------------------------------------------------------------------------ Worked as a Lead QA for Suncorp Pega Decisioning project covering the projects for Banking and Insurance LOB.• Designed Test strategy and Test Plan for the Pega decisioning QA process • Provided brainstorming sessions to stakeholders on Pega and CDH process flows.• Performed end to end CDH testing such as Customer Analytical Record(CAR) Data testing, Persona testing and Channel testing using Postman.• Designed automated regression suits using Pega OOTB features.

As a member of Quality Analysis for the client optum below are my roles and responsibilities:- Perform impact analysis by analysing requirement specification given in the requirement review meeting. - Creation/Review/Execution of Test cases. - Performed(Sanity| Functiona| System| Integration | Regression and Database testing) end-to-end testing.- Raising defects including logging, tracking, retesting, and updating all defects in a timely manner.- Analysing the impact and assessing the priority of defects.- Drive defect closure by providing relevant documentation on root cause analysis to support developers with defect analysis.- Performed Payroll, Time and absense HRMS system testing.- Manage ageing defect and work with Test Manager to achieve timely and accurate closure of the defect.- Collaborate with different teams like BA team, Dev Team and Test team.- Clear knowledge of business process and application using associated documents.- Creating documents on new test approaches for the benefit of new team members.- Prepare and provide Test Status Reports with industry-standard Quality Metrics to the delivery team.- Develop and maintain test and quality standards to improve test turnaround time and quality.- Grooming new team members.- Work allocation and balancing workload within the team.

Worked in Oracle Health Insurance product development team.Responsibilities- Performing impact analysis by going through the requirements specification and create test specifications accordingly.- Executing tests(smoke/system/integration/regression/performance/end to end).- Executing performance test using OLR(Oracle Load Runner).- Creating test scripts and automating regression tests.- Report and track test findings.- Review test specifications.- Testing major modules of Claims application.- Mentoring new team members.

Bengaluru, Karnataka, India

Responsibilities- Create Test cases. - Perform Test execution.- Reporting bugs.- Track and Retest bugs.- Report status.