Sailesh Patel Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Managing the entire product line life cycle from strategic planning to tactical activities Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. Developing and implementing a company-wide go-to-market plan… Show more Managing the entire product line life cycle from strategic planning to tactical activities Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. Developing and implementing a company-wide go-to-market plan, working with all departments to execute. Analyzing potential partner relationships for the product. Show less

Reporting for Marketing side of the companyResponsibilities Provide list management and campaign analysis for marketing campaigns Design tests in conjunction with marketing leads, as well as provide analysis used to plan a promotional campaign Create post-campaign response tracking as well as a more detailed campaign response analysis. Use analyses to design strategies for future campaigns. Create analytic and tracking reports that help define marketing strategy… Show more Reporting for Marketing side of the companyResponsibilities Provide list management and campaign analysis for marketing campaigns Design tests in conjunction with marketing leads, as well as provide analysis used to plan a promotional campaign Create post-campaign response tracking as well as a more detailed campaign response analysis. Use analyses to design strategies for future campaigns. Create analytic and tracking reports that help define marketing strategy for marketing leads Provide assistance to other team members as needed Process routine reports by extracting data from the operational databases. Prepare periodic reports that track key performance metrics including trend and ratio analysis. Perform reconciliation, monitoring, process documentation and analysis of assigned key processes and systems Provide trending and analysis of performance Identify and escalate opportunities to improve performance in marketing Ensure that processes are measured and accurately reported upon Assist with defining error correction processes Uses Microsoft Excel and other reporting tools to prepare and analyze reports about customer issues and trends. Works closely with internal and external support teams Show less

Direct reporting to General Sales ManagerProducing daily sales and data reports for Business Development Managers (BDM)Assist sales team with any issues and enquiriesProvide Trade shows, marketing tools, brochures and literature for Impel Team and customers Creating cataloguesProblem solving for Business Development Managers and customersPreparation and publishing of monthly sales and margin analysis reporting on customers, product categories, products and sales… Show more Direct reporting to General Sales ManagerProducing daily sales and data reports for Business Development Managers (BDM)Assist sales team with any issues and enquiriesProvide Trade shows, marketing tools, brochures and literature for Impel Team and customers Creating cataloguesProblem solving for Business Development Managers and customersPreparation and publishing of monthly sales and margin analysis reporting on customers, product categories, products and sales territories Preparation and publishing of customer reports for service delivery, out of stocks, missed orders Development, publishing, and management, in conjunction with Marketing and GM Impel, of monthly specials listsDevelopment of presenters/proposals in conjunction with the Retail Sales Manager and BDMs to support sales activities/initiatives of ImpelCoordination, updating and filling of customer quotations as developed/provided by BDMsProvide first point of contact for coordination, information, support, issues as needed by teamLooking after 12 Export customers Show less

Penrose, Auckland

Providing Customer technical and general supportSystem Maintenance Providing support for Retail/Wholesale and Customer Service teamsSales reportingAssisting National Product Manager with product brand marketing, promotions and new product launchesIdentify areas where Impel system could be better and find solutionsLook at problem solvingProcess and monitor backlog and margin reportsCustomer and Warehouse enquires – To effectively look after day to day product… Show more Providing Customer technical and general supportSystem Maintenance Providing support for Retail/Wholesale and Customer Service teamsSales reportingAssisting National Product Manager with product brand marketing, promotions and new product launchesIdentify areas where Impel system could be better and find solutionsLook at problem solvingProcess and monitor backlog and margin reportsCustomer and Warehouse enquires – To effectively look after day to day product and sales enquiries from our customers, including quotations to customersMonitor inventory levels and lead times, ensure timely supply for all customer ordersEffectively assist the National Product Manager to constantly update and maintain the product status for the full range of Control Product brands. This includes new product listings, price book maintenance, routine sales and profit analysis and reportsRecording of product compliance status Show less

Penrose, Auckland

Processing Customer OrdersProcessing Customer CreditsCustomer Phone Enquiries/SupportInbound and outbound callsFiling

Mt Eden, Auckland

2003 Became Retail Supervisor of the biggest OfficeMax branch in New Zealand supervising 7 staffControl inventory level for the showroom floor as well as the furniture warehouseHandling of cash over counter and doing banking for branchPurchasing goods for the showroom and for customersDelegate work for colleaguesOrganizing training sessions for staff membersRunning daily reports – Sales and AdministrationCreating a great working environment for staff

Mt Eden, Auckland

Daily serving of customers over the counterCustomer Services over the phone on products and salesMerchandising on the showroom floor Consulting office fit outs

Auckland

Loading data into system Providing support and training for customers Working alongside product Managers for new productsWorking on dead linesTiding up old spreadsheets to make it more efficientFiling documentsDealing with product enquiries from customers and Managers

Picking and Packing ordersControlling packing line and orders picked by staffControlling customer turnaround times on orders Inwards good member – Crediting goods, receipting goods and putting away goods1999 Became 2ic for warehouse – Supervising 30 staff members in the dispatch areaConducting stock takesOrganizing staff members for daily choresMade sure bulk orders were rang in for dispatchOrganize staff trainingsMade sure warehouse was kept tidy and clean

Education record

Education record