- Production record in Excel sheet.- Maintain billing master software.- Keep record of Production in software and collaboration with HQ of Apex Husain Group.- Maintain stock book of produced finished goods in different excel sheet and send it to higher authority of Apex Husain Group.- Prepare closing report of Finished Goods at the month end.- Prepare different types of closing reports on Tyre Finished Goods in Excel sheet and send it to HQ of Apex Husain Group.- Software requisition record of different spare parts and Sundry items.- Raw materials record in software (Consumption and Issues).- Prepear and process delivary invoice .

1. Managing the performance and development of the showrooms staff to ensure the needs of the business are met.2. Organizing all advertising, planning showroom events and launching incentive programs.3. Providing a first class customer experience to clients.4. Greeting all customers who come into the show room in a professional manner.5. Ensuring that all quotations detail the correct prices and products to prevent future complaints or problems from occurring.6. Organizing and developing all promotional activity within the showroom in a way that maximizes sales.7. Invoicing clients in a professional and timely manner.8. Following up on all sales leads.10. Making sure that customer complaints are dealt with a timely and efficient manner.11. Reporting any issues to the Senior Manager regarding stock or suppliers.12. Keeping the showroom area tidy and free from any potential hazards to both customers and employees.13. Pulling sample requests and maintain a sample library.14. Completing showroom administration and ensuring compliance with all policies and procedures.

1. Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.2. Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.3. Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals.4. Review the student applications for the eligibility and academic qualification.5. Participate in the decision-making process for student admissions based on university policies and guidelines.6. Maintain regular communication with students, parents, colleagues and external agencies for coordinating admission activities and resolving problems.7. Select good teacher for the student and complete all the activities starting from their recruitment process.

- Developed several ongoing training course for customer experience professionals that increased customer satisfaction dramatically. - Maintenance a wide contact network of customer service and customer experience professionals.- Excellent corporate communication and presentation skills.- Work closely with management to focus on rising the customer satisfaction level by several percentage points.

- One stop customer service (Grameenphone project).