Saima Khan Email & Phone Number

Toronto, Ontario, Canada

• Ensures that each customer receives outstanding service by providing a friendly environment• Maintain awareness of all promotions and advertisements• Work within established guidelines, particularly with brands• Demonstrate initiative in learning and understanding new products, services and promotional offers• Received Employee of the Month Award due to high customer satisfaction rate

Toronto, Ontario, Canada

• Handled challenging customer-related inquiries without compromising on professional customer service• Maintained knowledge of multiple carrier plans and home services• Explained options to customers and recommended the best-fit choice• Offered accessories and device insurance to increase sales• Merchandised store displays to keep store environment visually appealing• Handled technical tasks such as setting up new devices transferring data and installing device protection • Answered customer questions and addressed service issues

Toronto, Ontario, Canada

• Helped women of all backgrounds and ages to develop their social and cultural potential where they can come together to promote their well-being• Greeted visitors and callers, handle inquiries and directed visitors to the appropriate person• Made copies of correspondence and other printed material• Helped out at charity events• Organized after-school group to help kids with homework