Saima Shaikh
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Saima Shaikh Email & Phone Number

Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction at CoinDCX
Location: Mumbai, Maharashtra, India 4 work roles 2 schools
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Current company
Role
Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction
Location
Mumbai, Maharashtra, India
Company size

Who is Saima Shaikh? Overview

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Quick answer

Saima Shaikh is listed as Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction at CoinDCX, a company with 54 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Saima Shaikh.

Saima Shaikh previously worked as Customer Success Expert at Coindcx and Privilege Banker - Deputy Manager Grade I at Icici Bank. Saima Shaikh holds Post Graduation Diploma In Management, Finance from Guru Nanak Institute Of Management Studies.

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Email format at CoinDCX

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CoinDCX

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Profile bio

About Saima Shaikh

Saima Shaikh is a Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction at CoinDCX.

Current workplace

Saima Shaikh's current company

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CoinDCX
Coindcx
Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction
bombay, maharashtra, india
Website
Employees
54
AeroLeads page
4 roles

Saima Shaikh work experience

A career timeline built from the work history available for this profile.

Customer Success Expert

Current

Mumbai, Maharashtra, India

Worked closely with various departments, such as engineering, product, and sales, to resolve customer issues and provide valuable feedback on the product development process. Completed D-sat analysis of client interactions which improved SLA by 15%Collaborated with cross-functional teams, including engineering, product, and sales, to resolve customer.

Mar 2022 - Present

Privilege Banker - Deputy Manager Grade I

Mumbai, Maharashtra, India

Responsible for business banking compliance,customer service, and operationsMaintaining good relationship with clients &Generate revenue through them.Upselling to HNI clients and attracting new HNIclients through cross-selling.Achieve sales target for overall 360 degreebanking products provided by bankGuide and advise clients on product and.

Feb 2021 - Mar 2022

Finance Intern

Mumbai, Maharashtra, India

Responsibilities Handled:1. Making research report2. Approaching and Acquisition of clients into IIFL 3. Creating investment awareness4. Managing 10 Client Portfolios during the period of internship5. Learned technical & fundamental analysis

Apr 2020 - Jun 2020

Customer Care Officer

Mumbai, Maharashtra, India

Responsibilities Handled:1. Formulated and successfully handled customer operation escalation desk2. Maintained very high work ethics in cross dealing with customer information and internal staff to generate solutions3. Created and trained a team of trainees on email etiquettes and efficient handling of irate customers.

Dec 2017 - May 2019
Team & coworkers

Colleagues at CoinDCX

Other employees you can reach at coindcx.com. View company contacts for 54 employees →

2 education records

Saima Shaikh education

Post Graduation Diploma In Management, Finance

Guru Nanak Institute Of Management Studies

Bachelor Of Commerce - Bcom In Banking & Insurance, Banking, Corporate, Finance, And Securities Law

FAQ

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Quick answers generated from the profile data available on this page.

What company does Saima Shaikh work for?

Saima Shaikh works for CoinDCX.

What is Saima Shaikh's role at CoinDCX?

Saima Shaikh is listed as Passionate Customer Success Expert | Cultivating Client Growth and Satisfaction at CoinDCX.

Where is Saima Shaikh based?

Saima Shaikh is based in Mumbai, Maharashtra, India while working with CoinDCX.

What companies has Saima Shaikh worked for?

Saima Shaikh has worked for Coindcx, Icici Bank, Iifl (India Infoline Group), and Indiabulls Consumer Finance Limited.

Who are Saima Shaikh's colleagues at CoinDCX?

Saima Shaikh's colleagues at CoinDCX include Eteon Ai, Harshil Mehta, Sarafat Shaikh, Rachit Mathur, and Sonali Singh.

How can I contact Saima Shaikh?

You can use AeroLeads to view verified contact signals for Saima Shaikh at CoinDCX, including work email, phone, and LinkedIn data when available.

What schools did Saima Shaikh attend?

Saima Shaikh holds Post Graduation Diploma In Management, Finance from Guru Nanak Institute Of Management Studies.

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