Saima Shaikh Email & Phone Number
Who is Saima Shaikh? Overview
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Saima Shaikh is listed as Team Leader at Policybazaar.com, a with 10628 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Saima Shaikh.
Saima Shaikh previously worked as Customer Success Expert at Coindcx and Privilege Banker - Deputy Manager Grade I at Icici Bank. Saima Shaikh holds Post Graduation Diploma In Management, Finance from Guru Nanak Institute Of Management Studies.
Email format at Policybazaar.com
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About Saima Shaikh
Saima Shaikh is a Team Leader at Policybazaar.com.
Saima Shaikh's current company
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Saima Shaikh work experience
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Customer Success Expert
Worked closely with various departments, such as engineering, product, and sales, to resolve customer issues and provide valuable feedback on the product development process. Completed D-sat analysis of client interactions which improved SLA by 15%Collaborated with cross-functional teams, including engineering, product, and sales, to resolve customer issues and provide feedback on product development.Reduced customer churn rate by 12% by identifying customer needs and providing personalized solutions to their problems.Resolved problems, improved operations and provided exceptional service.Adaptable and proficient in learning new concepts quickly and efficiently.Proficiency in customer support tools, such as Zendesk, Haptik, Intercom, JIRA, Sprinklr & Salesforce.
Privilege Banker - Deputy Manager Grade I
Responsible for business banking compliance,customer service, and operationsMaintaining good relationship with clients &Generate revenue through them.Upselling to HNI clients and attracting new HNIclients through cross-selling.Achieve sales target for overall 360 degreebanking products provided by bankGuide and advise clients on product and serviceselection for Grade I.Introduced new methods, practices, and systemsto reduce turnaround time.
Finance Intern
Responsibilities Handled:1. Making research report2. Approaching and Acquisition of clients into IIFL 3. Creating investment awareness4. Managing 10 Client Portfolios during the period of internship5. Learned technical & fundamental analysis
Customer Care Officer
Responsibilities Handled:1. Formulated and successfully handled customer operation escalation desk2. Maintained very high work ethics in cross dealing with customer information and internal staff to generate solutions3. Created and trained a team of trainees on email etiquettes and efficient handling of irate customers.
Colleagues at Policybazaar.com
Other employees you can reach at policybazaar.com. View company contacts for 10628 employees →
Farhan Wani
Colleague at Policybazaar.ComGurgaon, Haryana, India
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Anjali Jairaj
Colleague at Policybazaar.ComGurgaon, Haryana, India
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Abhimanyu Chauhan
Colleague at Policybazaar.ComGurugram, Haryana, India
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Preetika Arora
Colleague at Policybazaar.ComGurugram, Haryana, India
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Vikash .
Colleague at Policybazaar.ComMathura, Uttar Pradesh, India
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Sagar Lamba
Colleague at Policybazaar.ComDelhi, India
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Devender Singh
Colleague at Policybazaar.ComGurgaon, Haryana, India
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JD
Jitesh Dahiya
Colleague at Policybazaar.ComNew Delhi, Delhi, India
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KY
Kirti Yadav
Colleague at Policybazaar.ComGurugram, Haryana, India
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Bhaskar Lakhera
Colleague at Policybazaar.ComDelhi, India
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Saima Shaikh education
Post Graduation Diploma In Management, Finance
Bachelor Of Commerce - Bcom In Banking & Insurance, Banking, Corporate, Finance, And Securities Law
Frequently asked questions about Saima Shaikh
Quick answers generated from the profile data available on this page.
What company does Saima Shaikh work for?
Saima Shaikh works for Policybazaar.com.
What is Saima Shaikh's role at Policybazaar.com?
Saima Shaikh is listed as Team Leader at Policybazaar.com.
Where is Saima Shaikh based?
Saima Shaikh is based in Mumbai, Maharashtra, India while working with Policybazaar.com.
What companies has Saima Shaikh worked for?
Saima Shaikh has worked for Policybazaar.Com, Coindcx, Icici Bank, Iifl (India Infoline Group), and Indiabulls Consumer Finance Limited.
Who are Saima Shaikh's colleagues at Policybazaar.com?
Saima Shaikh's colleagues at Policybazaar.com include Farhan Wani, Anjali Jairaj, Abhimanyu Chauhan, Preetika Arora, and Vikash ..
How can I contact Saima Shaikh?
You can use AeroLeads to view verified contact signals for Saima Shaikh at Policybazaar.com, including work email, phone, and LinkedIn data when available.
What schools did Saima Shaikh attend?
Saima Shaikh holds Post Graduation Diploma In Management, Finance from Guru Nanak Institute Of Management Studies.
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