Saim Syed Email & Phone Number

Newark, New Jersey, United States

•Collaborated with cross-functional teams to define project scopes and timelines for a $20M+ enterprise-wide mandate.•Finalized forecasts for end-of-year carry-overs to ensure proper budgeting.•Gained hands-on experience with project management lifecycles such as Agile and Waterfall.•Participated in team meetings to discuss process improvements and prioritization opportunities.•Assisted in monitoring project progress using Planview.

Mahwah, New Jersey, United States

•Responsible for creating a safe learning environment for a group of 50+ international students.•Planned daily itineraries and adjusted schedule in the event of weather changes, cancellations, and closures for excursions.•Lead, supervise, motivate, and engage 50+ students on activities and excursions, through active participation.

• Deliver high quality customer service increasing service rating to 5 stars.• Provided quality customer service through positive and professional interaction with customers in person or by phone.

Mahwah, New Jersey, United States

• Advised 150+ Ramapo College students for concerns pertaining to scheduling, while communicating concerns to higher authority.• Managed calendars of 6+ academic advisors by planning meetings and alerting visiting students.• Resolved scheduling, grades, or general concerns with students or parents via 10+ emails/calls per shift.

Bachelor'S Degree, Information Technology

Anisfield School of Business – AACSB Accredited Bachelor of Science in Information Technology Management Honors and Awards: Presidential.

High School Diploma

GPA: 3.8/4.0