Sai Kumar Narahari

Sai Kumar Narahari Email and Phone Number

Customer Experience Consultant | Management Consultant @ Tata Consultancy Services
bombay, maharashtra, india
Sai Kumar Narahari's Location
Hyderabad, Telangana, India, India
About Sai Kumar Narahari

Specializing in Customer Experience Consulting, Business Advisory and Strategy, I bring a unique blend of consulting expertise, industry insight, and IT acumen. Adept at reimagining customer journeys, enhancing customer engagement, and optimizing business processes for transformative outcomes. A trusted collaborator to senior leadership in providing strategic guidance across sales enablement, customer-driven transformations, and practice development.

Sai Kumar Narahari's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

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Customer Experience Consultant | Management Consultant
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Sai Kumar Narahari Work Experience Details
  • Tata Consultancy Services
    Customer Experience Consultant
    Tata Consultancy Services Apr 2022 - Present
    Hyderabad, Telangana, India
    Working as a Customer Experience Consultant in the Global Customer Experience Practice of TCS BTG Strategy & Transformation Group. Strategic focus areas include:1. Customer Experience Transformation:Conducting assessments, developing CX strategies and roadmaps for clients worldwide in reimagining their customer experiences2. Pre-sales support:Driving consulting engagements, developing point of views, and creating proposals3. CX Practice development:Contributing to thought leadership and India CX team building
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  • Mahindra Group
    Manager - Customer Experience
    Mahindra Group Aug 2021 - Mar 2022
    Mumbai, Maharashtra, India
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  • Mahindra Group
    Deputy Manager - Customer Experience
    Mahindra Group Aug 2016 - Aug 2021
    Mumbai, Maharashtra, India
    Driving and implementing the strategic initiatives centered on Customer Experience. End-to-end ownership of PAN India Customer Relationship Centre, Value-added services, Executive and legal escalations. Overseeing lubricants business.
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  • Mahindra Group
    Assistant Manager
    Mahindra Group Aug 2013 - Jul 2016
    Mumbai, Maharashtra, India
    Managed the Contact Center and PAN India Service business intelligence while delivering first-hand support to the National Service Head. Pivotal in the processes redesign and implementation, policy deployment and driving the audits.
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Sai Kumar Narahari Education Details

Frequently Asked Questions about Sai Kumar Narahari

What company does Sai Kumar Narahari work for?

Sai Kumar Narahari works for Tata Consultancy Services

What is Sai Kumar Narahari's role at the current company?

Sai Kumar Narahari's current role is Customer Experience Consultant | Management Consultant.

What schools did Sai Kumar Narahari attend?

Sai Kumar Narahari attended Jntuh College Of Engineering Hyderabad.

Who are Sai Kumar Narahari's colleagues?

Sai Kumar Narahari's colleagues are Tulsi Choudhary, Malo Karthick, Laxmipriya Puhan, Karthi Keyan B, Shrilaxmi Mallapurmath, Manali Golatkar Rikame, Badal Sharma.

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