East Coast Import Manager
CurrentImport Manager East Coast, Bed Bath and Beyond , Secaucus , NJ April 22 2014 – till date • Managing the third party logistics operators ( 3PL) located at Secaucus NJ & Savannah, GA for Import PO’s, Domestic PO’s and Warehousing - Distribution.• Reviewing operational report cards ensuring operator is exceeding Key Performance Indicators and will be responsible for resolving (KPI) failures and repetitive compliance issues. • Ensuring carton thru put for all domestic and import orders meets and exceeds our expectations. • Improving transit times by ensuring freight delays are recognized and resolved (from pick up, line haul, facility dwell, Pool and Consolidation Points, Direct to Stores) • Reducing free astray percentages ensuring operator is processing freight to minimize the impact of split shipments to the stores.• Researching and resolving OS&D issues including Import PO, Domestics vendor packaging, line haul handling to P&C & Direct Stores, etc.• Responsible for FTL / LTL carrier activity, including meeting stated transits and minimizing exceptions. • The specific functions mirror many of the above descriptions with an emphasis on delivery/ carrier KPI's.• Resolving and communicating any issues with Store Operations and planning/buying group that may or may not be reported through normal channels. • Conducting on site visits with the carrier groups to ensure all aspects of that delivery service are met both inbound and outbound. • Trouble-shooting any ongoing issues with a particular carrier to a quick resolution.• SOP for Pick and Pack Programs for Thursday, Friday and Monday Drops to Stores , P & C , Direct .• Annual Inventory Auditing and Reconciliation with 3 PL Inventory on Hands. • Monthly 3PL storage billing , Project Processing Billing & Drayage Billing Approval and forward approvals to BBB finance department for Payments