Sai Phani Krishna P. Email & Phone Number

Hyderabad, In

Redmond, Washington, Us

Working on building seamless and customer-friendly features to improve the Cost Management and Billing experience of the Azure Enterprise Customers via Azure Portal.Key Contributions:• Led the team of 5 for the design, implementation and rollout strategy plan of Accounts blend feature to migrate the data source of entities and AuthZ roles of Enterprise Azure customers from legacy SQL DB to Microsoft Commerce API layer.• Evolved as an SME in Accounts space and leading the design and implementation plan of the data sync.• Evolved as SME in Azure Billing Resource Provider APIs for the Enterprise Azure space and lead the design and implementation of multiple API features.

Redmond, Washington, Us

Working on building seamless and customer-friendly features to improve the Cost Management and Billing experience of the Azure Enterprise Customers via EA Portals.Key Contributions:• Designed and developed API, UI and the Sync Job for the update order feature with high quality and alert monitors in place to ensure least TTD (Time-To-Detect) in case of any failures in prod. This feature eliminated the gap of $30M worth of invoice disputes and 50+ support cases per month.• Designed, developed and lead the team of 6 for the delivery of Partner billing experience features on Azure Portal. • Improved the failure monitoring system in invoicing space, which helped in proactively identifying and resolving unavailability of 20+ invoice documents in a month. • Automated coverage dates calculations to reduce human touch which eliminated ~29% of Ops errors and saved ~$0.5B gross credits per year. • Contributed in retiring legacy portal and driving user traffic to new portal. • Improved telemetry and monitoring of the API and UX. • Performed on-call rotations and ensured optimal TTx metrics. Analyzed, debugged and provided fixes to multiple customer issues. • Mentored and Onboarded 7 new team members. • Presented multiple KT sessions on EA domain knowledge and maintained thorough documentation. • Mentored 6 pre-final year students, as part of Microsoft Engage’21 Program, out of which 4 of them cleared and earned Internship opportunities with Microsoft

Seattle, Washington, Us

I worked on two projects at F5 in my entire tenure. One is Classic BIGIP and other is Journeys App.Below are the brief details of my contribution in respective projects.➢ Classic Big-IP - Hyderabad | July 2019 – Feb 2021Overview: Classic BIG-IP is a load balancer and traffic management device. I worked with the agile scrum team in resolving high customer-impacting bugs and critical security exposures and vulnerabilities in the product’s web layer (REST API and the UI).Technologies: Java, JSP, JavaScript, Apache Tomcat.Key Contributions:• Optimised the MySQL query processing & improved the load time of JSP pages from 22.661s to 0.301s.• Improved product security to achieve 100% compliance with industry best practices.• Resolved 3 critical security exposures, 19 High Impact Bug Families in the product’s Web layer, and played a key role in reducing the team's bug backlog.• Delivered technical solutions and patch fixes to tens of customers.• Actively reviewed peers’ code and found out a couple of vulnerabilities before going into production.• Helped the team and organization in building an automated test suite for UI in Python using selenium.• Part of goEducate CSR team, to teach WEB Development to students from an NGO on weekends.➢ Journeys App - Poland (Remote) | January 2021 – Feb 2021Overview: Journeys App is a web application to provide an automated software up-gradation solution for BIG-IP customers. My contribution was mostly in developing UI screens for the application.Technologies: JavaScript, ReactJS.Key Contributions:• Developed UI Screens for Resolution Summary feature.• Groomed and mentored 4 junior team members.Achievements and Awards:• Received 10+ shout-outs from colleagues in and across the teams in the span of 1 Year.• Received BeF5 Award twice for helping others and exhibiting ownership and willingness to pick challenges.

Hyderabad, Telangana, In

My role was to design and develop the UI and API services for a fantasy cricket Progressive Web Application, MyPL and its analytics dashboard portal using MEAN Stack and Ionic Framework. • Designed and Developed User signup, referral, and contest creation features end-to-end. • Developed UI and API for User profile modules (earnings, KYC document submission, cash withdrawal) • Automated NodeJS scripts to migrate data from Mongo 3.6 to 4.2. • Developed couple of admin analytics dashboard features end-to-end.

Metdine was a developing start-up whose main idea is to create a peer-to-peer food selling ecosystem where any user can sell and purchase food.My role as SDE intern was to develop back-end RESTful web services in Java using Jersey framework (JAX-RS Implementation) for android application.• Designed, Developed, and hosted the RESTful web services in the AWS server.• Designed and developed MySQL database normalized up to third normal form.• Assisted the executive team in project development and management.