• Developed and implemented a comprehensive testing framework and best practices for business analysis, addressing the lack of structured documentation in the firm • Established user acceptance testing processes, significantly improving project quality and stakeholder satisfaction • Led process improvements initiative that enhances operational efficiency, introducing exceptional workflows and process flows that were previsouly unused• Drove technical enhancements within the firm, fostering a culture of continuous improvement through effective documentation and training • Collaborated with cross-functional teams to ensure all deliverables met client expectations, leading to more efficient project execution • Recognized by my director for outstanding contributions with a ten thousand dollar raise – an uncommon recognition within the firm, underscoring my commitment to excellence and impact on organizational success

• Led and managed multiple projects, overseeing planning, execution, and monitoring to ensure alignment with organizational goals • Collaborated with cross-functional teams and stakeholders to gather requirements and translate them into actionable project plans, enhancing operational efficiency • Created and delivered comprehensive progress reports to stakeholders, aligning on project priorities and facilitating informed decision-making• Conducted risk assessments, implemented mitigation strategies, and facilitated user acceptance testing to ensure project success for the Health Solutions department • Developed and maintained comprehensive documentation to support process changes and user training, this led to an impactful change and wide implementation • Developed process improvement initiatives that drove strategic decision-making and increased effectiveness • Consults with businesses to effectively drive business strategies forward through the optimal use of technology• Nominated as a top employee of the month and awarded ‘Health Solutions – Project Team award’

• Track Engineering delivery tasks and coordinate between project managers and Engineering managers• Assist in sprint planning as well as plan and freeze the sprint requirements • Review project proposal or plan to determine time frame, funding limitations, requirements• Lead in publications and managing all aspects of document delivery as well as meeting deadlines • Formulated a structure in a web based platform to communicate the engineering dependencies • Formulated a structure and established an FAQ for all Genfare products for product knowledge for internal employees and customers.

•Teaching assistant of the Saturday Enrichment Program•Work with students and instructors to build a comfortable and rigorous learning environment •Work with students ages 4 through grade 9•Cooperating with instructor to provide a stable, progressive and flexible learning environment •Evaluating students’ progress and performance