• Visionary Leadership: Define, communicate, and champion the company’s long-term vision, mission, and strategic direction to ensure alignment across all teams.• Culture Builder: Cultivate and nurture a strong company culture that fosters creativity, accountability, and inclusivity, ensuring it supports the company's growth and goals.• Strategic Decision-Maker: Lead the formulation and execution of critical business strategies, balancing short-term goals with long-term sustainability.• Financial Stewardship: Ensure the company's financial health by overseeing budgeting, forecasting, fundraising, and resource allocation, while managing risks effectively.• Innovation Leadership: Inspire and drive innovation, ensuring the company remains at the forefront of industry trends, emerging technologies, and customer needs.• Team Empowerment: Attract, recruit, and retain top talent, building a high-performing leadership team that aligns with the company’s core values and vision.• Stakeholder Management: Build strong relationships with customers, partners, and other key stakeholders, ensuring alignment with business goals and enhancing collaborative opportunities.• Create an Open Feedback Loop: Establish a transparent, constructive feedback culture where employees can provide input and feel heard, leading to continuous improvement and higher engagement.• Provide Clear Purpose and Vision: Align employees with the company’s mission and vision, ensuring they understand their role in achieving the larger goals, which fosters a sense of purpose and belonging.• Cultivate Inclusivity and Diversity: Build a diverse, inclusive environment where different perspectives are welcomed, ensuring everyone feels respected and has equal opportunities to thrive

* Help define the vision and strategic direction of the company, focusing on sourcing top-tier IT talent and developing cutting-edge generative AI solutions. * Involved in guiding the teams on identifying and building key partnerships, overseeing client relationships, and ensuring the successful delivery of tech solutions tailored to the client needs.

Helping organizations in improving operations, driving business growth, improving sales performance, and enhancing customer relationships. Focused on the tangible business outcomes, aligned with revenue-generating activities and overall business success.• Business Strategy Alignment: Collaborate with client leadership to develop AI-driven strategies that enhance revenue streams and strengthen customer relationships.• Revenue Growth Initiatives: Identify opportunities where AI can support sales growth and operational efficiency, leading to increased profit margins.• Market Insights and Customer Engagement: Leverage AI tools to analyze market trends and customer behaviors, providing actionable insights to boost sales effectiveness and customer satisfaction.• Coaching and Mentoring: Educate businesses on utilizing AI technologies to enhance their sales strategies and customer engagements, driving overall business success.

• Own the P&L of Eastern Enterprise, a Dutch IT services company specialized in crafting software solutions for startups, small & medium enterprises• Collaborate in setting and driving organizational vision, operations strategy, and hiring levels• Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met• Ensure effective recruiting, onboarding, professional development, performance management, and retention• Analyze internal operations and identify areas for process enhancements• Implement business strategies and plans that align with the short- and long-term objectives

• Working as P&L owner for Digital & Media Solutions business at Comviva, a Tech Mahindra company• Steering diverse responsibilities, including strategy planning, new initiatives, business & technical operations and performing industry deep dives & customer behavior analysis to define product roadmaps• Developing manpower and succession plans for the division to drive appropriate action for future resourcing and creating, supporting resourcing strategies to address future requirements• Developing, reviewing, and reporting on the Account Management division’s strategy, ensuring the strategic objectives were well understood and executed by the team• Supporting the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium & long-term profitability and shareholder returns• Overcoming complex business challenges and making high-stakes decisions using strong work ethics• Steering business operations for the profit center to realize pre-planned sales and revenue targets, profit center budget for operational, product development and, business development activities• Formulating annual operating plans, developing, and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through• Devising & executing go-to-market strategy of introducing products to win mutually beneficial deals; pioneering business development to enhance revenues by identifying market opportunities

• Acted as Head of E-Commerce and digital strategy consultant for businesses that want to undergo digital transformation.• Grew online revenues by 500 times for some businesses. Defined & achieved the growth strategy for each product category.• Built & operated brands’ own ecommerce websites or stores according to the business objectives• Managed end-to-end ecommerce operations for sales through digital marketing, social media, SEM and, SEO• Lead category management, merchandising, ideating & launching new products and strategizing pricing & discounts

• Managing a large team of business development and helping define the seller strategies for all product categories• Establishing alliances, and driving the interactions with these merchants/ companies in order to build long-term business opportunities• Preparing and implementing the annual business plans, ensuring the optimal product category mix & volumes to meet the organizational revenue & strategic goals• Enhancing customer experience by adding product assortment across categories, ensuring the inventory is maintained hence ensuring product availability• Building up systems and processes for smooth & frictionless experiences by sellers and customers• Track and report performance using appropriate KPIs. Achieve productivity and other key metrics 
• Build & manage channel partner businesses through both pure variable and cost plus model

- Responsible for revenue enhancement in 7 countries (Bangladesh, Pakistan, Sri Lanka, Indonesia, Malaysia, Turkey & Australia)- Launching strategic initiatives and ensuring replication of global best practices- New business development in the existing & new accounts across the region

- Was heading Indonesia, doing new business development as well as account management of the existing clients- Was also involved in business development in Malaysia, Philippines & Vietnam. - Owned the P&L for the region, driving the regional market strategies in sync with the top management- Won an award for doing 1st ever deployment of Pay Per Use CRBT in the world and making it a commercial success

- Was heading the sales & marketing team for a large telecom operator (PAN India) which was the biggest account for OnMobile - Was responsible for strategic account mapping, ensuring revenues & profit margins as per P&L targets- Product verticals handled: CRBT, Voice, CBC, SMS Subscriptions, STK, P2A & Data- Revenues handled: INR 6,500+ Million/ Year- Headed a large team (54 people) comprising Regional Managers, Business Managers & Account Managers, etc with involvement in recruitment, training and mentoring

- Headed the CRBT (Caller Ring Back Tone) business for a large telecom operator, across India, with complete accountability for revenue generation, launching new processes, features and products across all the circles- Worked closely with the corporate office, strengthening relationship to create further business opportunities.- Worked closely with internal product technology teams to launch new products, enhance product features and bring in new innovations in the existing products catalogue- Instrumental in the successful launch of features like “Press * to Copy” feature for CRBT services which was first ever in India- Grew the business by 100% year on year and generated revenues up to INR 3,000+ Million/ Year- Handled a team of 5 that included Account Managers and Associate Business Managers

- Continued being responsible for AP & Kerala markets and ensured increase in the revenue market share vis-à-vis other regions- Profitably launched circle level products such as contests & other promotional activities to ensure the hikes in revenues.- Did revenue maximization through programs like Churn Management and Usage Enhancement
- Responsible for end-to-end Account Mapping and Management, Competition Mapping, Account Receivables, etc- Revenue generated: INR 500+ Million/ Year- Handled a team of 2 Account Managers

- Responsible for marketing of mobile Value Added Services for a large telecom operator in AP & Kerala- Promoted usage for the suite of mobile applications developed and marketed by OnMobile- Efficiently managed the various channels of promotions such as SMS, USSD, Voice portals, Auto Dialers, etc- Revenue generated: INR 200+ Million/ Year- Involved in the resolution of operational & technical issues

- Managed sales and promotions of `Imaging Products and Solutions' and `Audio Visual System Integration Solutions' including business analysis of the client's requirements- Designed presentations, made business proposals and product demonstrations