Deputy Manager
CurrentTeller Authorizer1. Responsible for enforcing adherence to set standards of the bank and ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors.2. Client Relationship Management & Customer Services – Retail Branch Banking.3. Quick Resolution of Customer queries and complaints in TAT on CRM.4. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and… Show more Teller Authorizer1. Responsible for enforcing adherence to set standards of the bank and ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors.2. Client Relationship Management & Customer Services – Retail Branch Banking.3. Quick Resolution of Customer queries and complaints in TAT on CRM.4. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts.5. Responsible for Cash transactions, Customer transactions and Lobby Management.6. Managing Vault Limits & Vault Custodian.7. Key Register Monitoring and Updation.8. Branch Batch Opening/Closure 9. Reviewing the Beginning of Day (BOD) & End of day (EOD) Reports.10. Daily LTR Monitoring & Welcome Calling Monitoring.11. Managing Audit & Compliance related queries.12. Supervising and Authorizing opening and processing of FDRs, DD/PO, RTGS, NEFT, Salary Uploads, Bulk NEFT, Accounts and Cash transactions and Ensure processing of the same as per the norms.13. Monitoring Deliverables Management for timely delivery of debit cards, cheque books to customers. 14. Maintenance of counter stock register (DD/MC) & Bulk Stock, Cheque Returns, Filling of MC/DD stub copies and cancelled instruments.15. Maintain the records for expense vouchers/ payments to vendors/ reimbursement etc.16. Handling products cross-sell along-with generating references from the customers for various products, thereby enhancing relationship with existing customers.17. Responsible for ATM Surprise Verification.18. Reporting of Monthly Fortnight Reports on time.19. Managing Inward & Outward Remittances related to FOREX. Show less