Saisha Schwarzenbach Csd, Csm, Cbap Email and Phone Number

As a Senior Systems Analyst, I am a seasoned professional with extensive experience in analyzing, designing, and implementing complex systems solutions. With a strong technical background and a deep understanding of business processes, I am able to bridge the gap between technology and business needs.I am skilled in conducting comprehensive analyses of business requirements, identifying areas for improvement, and designing effective systems solutions that meet the needs of the organization. I have a proven track record of successfully managing large-scale projects and delivering them on time and within budget.My expertise includes requirements gathering and analysis, system design and architecture, data modeling, testing and quality assurance, project management, and stakeholder communication. I have experience working with a variety of systems and technologies, including ERP, CRM, and custom-built applications.As a Senior Application Developer, I am a highly skilled professional with extensive experience in designing and developing complex applications. With a strong technical background and a deep understanding of business processes, I am able to create innovative solutions that meet the needs of the organization.I am skilled in the full software development lifecycle, from requirements gathering and analysis, to design, coding, testing, and deployment. I have experience working with a variety of programming languages, frameworks, and platforms.My expertise includes software architecture, user interface design, API development, testing and quality assurance, and performance optimization.I am committed to staying up-to-date with the latest technologies and industry trends. I am a collaborative team player who is dedicated to providing exceptional service and delivering applications that exceed expectations.

I work closely with engineering, devops, data, product management, product owners, and senior leadership to build solutions for reputable universities that offer online degrees, certificates, and courses.Analyze current systems, explore opportunities for change, improve process, and increase productivity for future state for ROI.Led business requirements gathering sessions, translate requirements into appropriate deliverables in an Agile/Scrum delivery model.Manage and build business processes, workflows, evaluations, benchmarks, change management, and process improvement.Validate requirements with subject matter experts and stakeholders.Led product vision, roadmaps, strategies, features, and prioritizations.Manage Administrator for Azure DevOps VSTS - Manage projects, code repositories, workflows, boards, queries, dashboards.Manage GitHub Administration creating branching strategies, policies, code reviews, change management processes.Manage and refine product backlog with an epic/feature PBI model.Streamline and manage building, testing, and releasing with Agile DevOps concepts CI/CD methods.Perform as Scrum Master, Product Owner, on various teams.Manage, create, report, and present sprint metrics and velocity planning.Champion the development of new microservices as well as the process to maintain antiquated monolithic systems.Maintain deep knowledge of product features and API integrations such as CRM, ERP, and eCommerce platforms.Mentor team members and offshore consultants in Agile coaching, Agile ceremonies and SAFe activities like the Agile Release Train.

As a cross-functional Scrum developer, I work closely with engineering, DevOps, marketing, business analysts and product owners. Build forward-facing websites, custom web portals and e-commerce solutions for universities like Notre Dame, Columbia Law, Villanova, etc.Product management/product development with Agile Software Development Life Cycle.Manage and refine the product backlog with an epic/feature PBI model.Analyze business processes and workflows, provide evaluations, benchmarks, and process improvement recommendations.Manage gathering requirements, write user stories, acceptance criteria, analyze business processes and workflows, provide evaluations, benchmarks, and process improvement recommendations.Led planning and facilitate deployments catering to software and staffing requirements. Deployments: Heroku, Jenkins CI/CD and Vagrant. Remove blockers or help remove impediments.Manage, create, and report on sprint metrics and velocity planning.Manage CRM integrations with websites and e-commerce platforms.Implementation of RESTful APIs and use of Postman tool.Technical writing, workflows and documentation for business logic.Maintain deep knowledge of product features and products/platforms integrated.Provide leadership and mentorship to team members and off-shore consultants.Led the development of microservices as well as maintaining monolithic systems.Manage and maintain product backlog systems with a relational model from epic feature PBI model.Design, build, test in various languages including HTML5, SASS, JS, PHP and C#.Frameworks: VueJS, Jekyll, WordPress Multi-sites CMS.Package Managers: NPM, Homebrew, Yarn. NuGet, RubyGems.Task Runners: Gulp, Grunt.CVS Azure DevOps VSTS Repository Administrator and Github Administrator.

Led the transition to Agile for cross-functional teams building custom web portals for IoT and SaaS business solutions for clients T-Mobile, Sprint, and Verizon as well as large scale US Government contracts.Managed, designed, built, tested software, and web-based applications from the ground up using SDLC model.Documented processes, onboarding, and technical guides for all applications built.Managed and configured Jira workflows, dashboards, JQL, reports, permissions, fields.Proposed and later facilitated the culture of collaboration for Scrum Master, Product Owner, Lead Developers.Facilitated installation of Agile Project Management Software and integration for repo.Documented processes, workflows, onboarding/training and setup guides for internal and external use for all applications built.Supported product owners in managing customers expectations.Led and presented ideas for system improvements.Produced detailed specifications and writing the program codes.Prepared written technical training manuals.

Demonstrated my versatility by taking on multiple responsibilities, including those of a Product Owner, Product Manager, Web Administrator, and Development Team Manager. I effectively led cross-functional teams in the development of a new eCommerce platform while concurrently managing the maintenance of the legacy system.Led remote development team and collaborated with internal stakeholders to build a new eCommerce platform while ensuring legacy system was maintained.Collaborated with cross functional teams as well as leadership to obtain requirements, prioritization, and provide strategy.Championed solutions for project management software, code repository, and release pipeline through CI/CD.Managed and maintained prioritization of product backlog.Led product strategy and direction with roadmap planning, requirement gathering, and productdeployments within an agile environment guiding SDLC methodologies and processes.Managed, defined, prioritized, evaluated work based on business requirements for new implementations, change requests, and maintenance upgrades while developing change management control.Executed day-to-day activities of business discovery, grooming user stories, backlog management,prioritization, sprint planning, and deliver solutions that enable business value.Kept product backlog well defined, organized, prioritized on a continuous basis, document features and user stories, including specified acceptance criteria.

Developed and maintained client content management websites.Develop additional features and tools needed for client websites.Optimize images and videos for web.Perform as a liaison to improve SEO and online marketing efforts for clients.Collaborate closely with the Creative Director, Marketing Director and outside clients.Coordinated new content and UI/UX design for optimal user experience.Oversight and management of social media and pay-per-click campaigns.

Designed, developed, maintained websites, brand identity standards, print ads, benefit documents, written policies and procedures for several different subsidiaries owned by Agate Healthcare. Served on committees, which included executive staff, physicians within the community.Researched Medicaid and Medicare Marketing Guidelines for website regulations.Monitored website analytics regularly for insights to recognize improvements where needed.Tested and ensured that all websites were 508 compliant for individuals with disabilities. Performed search engine optimization and cross browser compatibility. Oversaw social media, Google Pay-Per-Click and Facebook advertising campaigns.