Claim Coordinator
CurrentRegistration / Handling of claims ( Own Damage )• Registration of claims and appointed Surveyor / Investigator in the CRM system.• Update reserves in the CRM systemClaims Coordination(s)• With Surveyors / Investigator for pending claims in CRM and guide them about the system.• With Insured for submission of the required documents and to resolve their queries regarding claim settlement.• With Garage for the status of Vehicle repair, under repair & Total loss… Show more Registration / Handling of claims ( Own Damage )• Registration of claims and appointed Surveyor / Investigator in the CRM system.• Update reserves in the CRM systemClaims Coordination(s)• With Surveyors / Investigator for pending claims in CRM and guide them about the system.• With Insured for submission of the required documents and to resolve their queries regarding claim settlement.• With Garage for the status of Vehicle repair, under repair & Total loss cases. Claims Processing• Scrutinizing the Own damages claims documents at the time of follow-up with Surveyor / Investigator.• Draft letter to Insured for any requirements & repudiations cases.• Posting the payment in the CRM system.• Forward payment details & claims status to Garages• Taking claims approval from the competent authority• Verifying assessment with workshop Repair bills• Checking GST calculation Show less
