Sajal Kumar Email & Phone Number
@zee.com
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Who is Sajal Kumar? Overview
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Sajal Kumar is listed as Vice President CX @ ZEE5 | Leading CX & Digital transformation | Inside Sales | NPS | AI-Driven Automation | Expert in Outsourced/ In-house Voice/Non-Voice operations & stakeholder management | Cost Efficiency | ORM at ZEE5, a company with 432 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at zee.com and a matched LinkedIn profile for Sajal Kumar.
Sajal Kumar previously worked as Vice President Customer Experience at Zee5.
Email format at ZEE5
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AeroLeads found 1 current-domain work email signal for Sajal Kumar. Compare company email patterns before reaching out.
About Sajal Kumar
With over 19 years of experience in customer experience (CX) leadership, I have consistently delivered impactful results across various sectors, including Telecom, Manufacturing, Ed-Tech, and OTT. My core competencies include CX strategy, digital transformation, inside sales, net promoter score (NPS), AI-enabled automation, complaint management, customer service operations and service partner management.As the Vice President of Customer Experience at ZEE5, I've led a customer-centric transformation by integrating new tools and cutting-edge technologies. This strategic shift, incorporating self-service portals, chatbots, AI-powered solutions, CRM & diallers played a crucial role in achieving a remarkable 70% increase in NPS, a 30% year-over-year sales boost, and a significant 30% reduction in operational costs. With 18 years of CX leadership, my focus is on crafting a seamless journey for ZEE5's 119.5 million active users through the thoughtful application of digital transformation, ensuring efficiency, innovation, and elevated customer experiences. #CXLeader #CustomerExperience #DigitalTransformation
Listed skills include Team Management, Operations Management, Management, Telecommunications, and 19 others.
Sajal Kumar's current company
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Sajal Kumar work experience
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Vice President Customer Experience
Colleagues at ZEE5
Other employees you can reach at zee5.com. View company contacts for 432 employees →
Kulin Patel
Colleague at Zee5Mumbai, Maharashtra, India, India
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MN
Maheshwari Nambiar
Colleague at Zee5Kochi, Kerala, India, India
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DH
Disha Haran
Colleague at Zee5Mumbai, Maharashtra, India, India
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SD
Shraddha Dhumal
Colleague at Zee5Mumbai, Maharashtra, India, India
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RM
Rekha Mohanan
Colleague at Zee5Ernakulam, Kerala, India, India
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ZK
Zeeshan Khan
Colleague at Zee5Rawalpindi, Punjab, Pakistan, Pakistan
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SM
Shriya Mandoli
Colleague at Zee5Maharashtra, India, India
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SL
Shraddha Lokhande
Colleague at Zee5Gurugram, Haryana, India, India
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HK
Hardik Karkar
Colleague at Zee5Bengaluru, Karnataka, India, India
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SK
Senthil Kumar
Colleague at Zee5Chennai, Tamil Nadu, India, India
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Frequently asked questions about Sajal Kumar
Quick answers generated from the profile data available on this page.
What company does Sajal Kumar work for?
Sajal Kumar works for ZEE5.
What is Sajal Kumar's role at ZEE5?
Sajal Kumar is listed as Vice President CX @ ZEE5 | Leading CX & Digital transformation | Inside Sales | NPS | AI-Driven Automation | Expert in Outsourced/ In-house Voice/Non-Voice operations & stakeholder management | Cost Efficiency | ORM at ZEE5.
What is Sajal Kumar's email address?
AeroLeads has found 1 work email signal at @zee.com for Sajal Kumar at ZEE5.
Where is Sajal Kumar based?
Sajal Kumar is based in Mumbai, Maharashtra, India while working with ZEE5.
What companies has Sajal Kumar worked for?
Sajal Kumar has worked for Zee5.
Who are Sajal Kumar's colleagues at ZEE5?
Sajal Kumar's colleagues at ZEE5 include Kulin Patel, Maheshwari Nambiar, Disha Haran, Shraddha Dhumal, and Rekha Mohanan.
How can I contact Sajal Kumar?
You can use AeroLeads to view verified contact signals for Sajal Kumar at ZEE5, including work email, phone, and LinkedIn data when available.
What skills is Sajal Kumar known for?
Sajal Kumar is listed with skills including Team Management, Operations Management, Management, Telecommunications, Call Centers, Start Ups, Vendor Management, and Change Management.
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