With over 20 years of experience, I have a strong track record of creating and enforcing corporate policies and guidelines for global companies such as UHS, LabCorp and SAP. I have extensive experience managing teams in a technical setting, while collaborating with Legal, security, network, Directory services and Identity management teams. My expertise includes managing end-to-end development efforts for both home-grown and off-the-shelf system solutions, utilizing industry leading tools and products to drive savings and compliance.I have helped with creating a vision for my team by setting goals and accomplishing them and kept my team focused on Key Performance Indicators (KPIs) while promoting security and legal compliance. I have consistently improved processes and enabled my team to do the same independently.Managerial competencies include: • Managing small to medium size teams in an IT setting (5 – 15 members)• Engaged regularly with management, Security and Legal teams to implement IT policies and helped company adopt ITIL and ITSM principles. • Responsible for Staff Augmentation with Managed Services in US and Overseas with follow-the-sun 24/7 support model. • Vendor Management – Work closely with o Hardware vendors such as Cisco, Verizon, Microsoft, IBM, Symantec, Proofpoint, Logitech and Polycom. o Service vendors such as HCL, Tata Consulting Services (TCS), Intercall/West, PGi etc. . . .• Budget management – Managed budgets from $500K to multi-million dollars in different roles over the years. Core Technical competencies include:• Expert on Unified Communication (UC) and Collaboration Technologies• Experience Implementing and maintaining Enterprise Security solutions for Encryption, Data Loss Prevention (DLP), SPAM and AV products. Including, Zix VPM, IronMail, Barracuda, ProofPoint, Cisco IronPort, Google Postini, Trend micro and Symantec.• SMTP relay – Supported hundreds of critical systems/applications using SMTP relay. • Active Directory – I have over 14 years of experience working closely with AD. • Extensive knowledge and understanding of various systems such as Identity Management, Anti-virus, and Encryption utilizing Internet protocols such as SMTP, IMAP, POP3, DNS, NTP and LDAP.• Meeting Room and Video Technologies – migration to Microsoft Teams Room System (MTR), Surface Hub, Logitech, Crestron and Polycom professional Audio/Video equipment from Cisco Video Conference (VC), Telepresence (TP) systems, and Microsoft Skype/Lync Room Systems (SRS/LRS, Rigel).