Manage the complete operations of cleaning division. Labor camp management. Manage contracts mainly consisting of floor restoration/maintenance, public area cleaning, housekeeping, room attendants with reputed hotels. Conduct surprise/regular site audits.Responsible for preparing the budget and ensuring the operations are in line with the same.Liaison with customers. Employee recruitment,induction, mentoring,grievance handling. Impart training classroom as well as on the job. Streamline process and create SOP.Handling new inquiries, business development.Ensure Health and safety in the workplace as well accommodation.

•Streamlining and overseeing all activities within Facility Management - Vendor Management, Event Management, Fleet Management, Office Space Planning, Mail Room Operations & Travel Desk Services•Ensuring all equipment related to HSE as part of the fit out has been installed, tested and commissioned. •Annual maintenance contracts for bought out items and scheduling of preventive maintenance for all office equipment •Coordinating with government agencies for statutory compliance and licenses, as & when required•Liaison with the Landlord for – HVAC, common area maintenance and services •Laid new guidelines to be followed for security staff in the new premises

•Facilities Management of critical site (Soft Services and MEP/HVAC) and Security of the office premises & warehouse•Setting up, supervising & leading the Emergency Response Team•Providing assistance, training and mentoring to team members, responding to emergencies•Conduct safety induction for new staff and evacuation drills as agreed•Formulating and presenting MIS for budgets, dashboard for facilities and quality as agreed•Minimizing turn-around times (TAT) for all requests, resulting in client satisfaction

•Accountable for entire functioning of Administration, Maintenance, Security and Facilities Management of the office premises, retail stores across India and three warehouses•Space planning and allocation work areas and seats•Leading the HSE implementation process•Administered timely processing of staff expense vouchers; prepared & maintained all the documents related to Labour Law and Shop Registrations•Regular follow-up on orders placed, scrutinized quotes/ bill invoices to ensure value for money •Coordinated with insurance companies for renewal, filing/settling of claims and with various government authorities like Regional Traffic Office, Labour Office as and when required

•Responsible for overall Facility Management of the office building•Accountable for timely floating & issuance of AMC and ensuring preventive maintenance of all equipment is undertaken as scheduled •Managed activities like Vendor Management, Event Management, Fleet Management, Mail Room & Travel Desk •Coordinated with government agencies for statutory compliance as & when required •Worked with Landlords & Lawyers for lease agreements of office and residential properties, as required•Coordination, development and execution of all HSE related matters.•Ensure all life saving equipment are in working condition and records for the same maintained •Project management and space planning

•Accountable for overall maintenance of the diplomatic office facility & 30 residential properties housing British Diplomats at multiple locations, across the city•Interfaced with Legal Advisors and formulated lease agreements; proactively worked with Landlords for renewal and maintenance work to be carried out•Identifying properties within the purview of HSE guidelines and ensuring the same meets the British standards•Conduct inspection/audit of QHSE system, identify non conformances and initiate corrective/preventive action and maintain records of the same•Impart periodical training to Floor wardens to cover various aspects of emergencies•All empanelled contractors/vendors inducted as per our QHSE standards and the same documented for audit•Led, mentored & monitored performance of multi-function team members and ensured efficiency in operations