Sajeev Gopala Pillai Email & Phone Number

Ernakulam, Kl, In

Kerala, India

Mumbai Area, India

Kakkanad

ROYAL RESIDENCYHOTEL GENERAL MANAGER from 01.12.2008 to 10.02.2011 and 15.08.2012 to 10.10.2013. Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 70 guest rooms and suites, 5 conference rooms capacity of 40 to 1000 pax, 2 restaurants, and lounge.Duties • Using hotel resources to maximize guests’ satisfaction & optimize revenues. Representing the hotel in the market place and develop relationships with key accounts.… Show more ROYAL RESIDENCYHOTEL GENERAL MANAGER from 01.12.2008 to 10.02.2011 and 15.08.2012 to 10.10.2013. Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 70 guest rooms and suites, 5 conference rooms capacity of 40 to 1000 pax, 2 restaurants, and lounge.Duties • Using hotel resources to maximize guests’ satisfaction & optimize revenues. Representing the hotel in the market place and develop relationships with key accounts. Analysing statistical information and drawing conclusions from it. Developing and implementing staff training programs. Ensuring the accurate and timely submission of payroll data to the corporate office. Continuously developing the hotels brand. Attending tourism trade fairs and exhibitions. Providing the hotel owners with regular reports on the hotels operating objectives and fiscal performance. Aggressively managing all the independent revenue and expense areas to ensure profitability. Organising conferences, event, and banquets.Overseeing the allocation of hotel bedrooms.Conduct disciplinary actions against staff, including terminations. Accurately forecasting revenues/expenses. Show less

Munnar Area, India

ARCHANA RESIDENCY-MUNNAR (A boutique property with 100+ cottages in the project)GENERAL MANAGER - 20.02.2011 to 10.8.2012Overseeing a team of 76 staff and take responsibility for the smooth running of the hotel, it’s occupancy levels and also its profitability. In overall charge of daily operations of all departments, from the laundry service all the way through to organizing corporate hospitality.Duties:• Effectively managing the daily operations of the hotel… Show more ARCHANA RESIDENCY-MUNNAR (A boutique property with 100+ cottages in the project)GENERAL MANAGER - 20.02.2011 to 10.8.2012Overseeing a team of 76 staff and take responsibility for the smooth running of the hotel, it’s occupancy levels and also its profitability. In overall charge of daily operations of all departments, from the laundry service all the way through to organizing corporate hospitality.Duties:• Effectively managing the daily operations of the hotel. • Making sure that guests have a good first and last impression of the hotel.• Setting sales targets for staff and monitoring them to ensure that they are met.• Recruiting staff, training them up and then monitoring their performance.• Managing and setting room rates.• In overall charge of a busy food and beverage operation.• Engaging and motivating staff to do better.• Constantly focusing on profitability and growth.• Striving to create a relaxing and welcoming ambience for customers.• Identifying other revenue stream opportunities.• Organising conferences, event, and banquets.• Overseeing the allocation of hotel bedrooms.• Launching local publicity campaigns and attending networking events.• Making sure presentation, recipes and services are consistent throughout the hotel.• Demonstrating visible operational leadership and management to the hotel staff.• Supervising the activities of the reception staff. Show less

Munnar, Cohin Airport

 Was responsible for steering the Business Development for the ABAD Group of Hotels in Kerala, and managing day-to-day operations.ABAD group is one of the major share holders in Kerala’s Tourism & Hospitality industry with a chain of 13 hotels and resorts across Kerala.Positions Held 2000 to 2006 Resort Manager, AbadCopperCastle, Munnar2006 to 2008` Unit Manager, Abad Airport Hotel, KochiReporting to the Board of Directors of ABADAchievements… Show more  Was responsible for steering the Business Development for the ABAD Group of Hotels in Kerala, and managing day-to-day operations.ABAD group is one of the major share holders in Kerala’s Tourism & Hospitality industry with a chain of 13 hotels and resorts across Kerala.Positions Held 2000 to 2006 Resort Manager, AbadCopperCastle, Munnar2006 to 2008` Unit Manager, Abad Airport Hotel, KochiReporting to the Board of Directors of ABADAchievements  Instrumental in developing AbadCopperCastle as one of the major tourist destination in Munnar by value packages and effective tie-ups with various business associates Developed Abad Airport Hotel as one of the preferred conference venue for major corporate in and around Kochi  Tie-ups & contracts with Domestic & International airlines for repeat business Designed and effectively marketed tour packages thereby developing new business and building ABAD chain of hotels as “Gateway to Kerala” Initiated various projects for resource optimization and to reduce operational costs Instrumental in getting HACCP certification for Abad Airport Hotel by efficient management of hygiene & quality of sourcing, storage, processing and servicing of the food chain Organized food festivals as a part of brand building & promotional programs Organized a unique “Chayotsav – Tea Festival” involving major tea companies, which is considered the first of its kind in Kerala Organized “Munchi Minutes – Snacks Festival” - another unique promotion in Kerala’s hotel industry Introduced diet menu as a standard item in buffet Conceptualized and organized staff motivational reward programs Turned around the concierge desk as a revenue generating center by providing useful information to customers and new business opportunity for the organization Show less

Bachelor'S Degree, Philosophy

Activities and Societies: Nss B.A. Philosophy

Hotel Management, Hotel/Motel Administration/Management

Travel And Tourism Studies, Tourism And Travel Services Management

Pree Degree, Pre Degree

High School, School Leaving Certificate

Travel & Tourism Management, Tourism And Travel Services Management