Sajeevan Padmanabhan personal email
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A result oriented professional with approximately 20 years of rich experience in Hotel Operation Management, Profit Center Management, Strategic Business Planning, P&L Evaluation, Process-System Development / Enhancement, Process-System Audits, Hospitality Sales & Marketing, Customer Relationship Management, Training / Learning & Development, Human Resource Development and Safety Management.TRADE RELATED ACADEMICSProficient in managing tasks of all associated departments of the profit center with focused leadership, maintaining discipline and handling of general administrative functions.Providing leadership by directing different functions of Profit Center Management Organizations through active management, supervision and participation in planning and development of all departments associated with the hotels as well as allied hospitality industry segments.Highly skilled in identifying and analyzing the gaps of processes by constantly assessing the business environment and initiate appropriate rectification measures through planning & development activities.Expertise in development and implementation of business development concepts and product variances based ‘out of the box’ thought process to maximize revenue generation techniques for both major and minor revenue generation systems prevalent in the hotel industry through varied marketing techniques.Deft in developing, participating, implementing and monitoring policies and objectives of Profit Center Management Organizations to ensure successful business operation.Highly experienced in facilitating / coaching professionals & budding professional associated with the industry through development & use of interactive tools / modules, knowledge sharing and hands on assistance for all operational areas of the hotel involved in delivering guest services.
Padmam Enterprises
View- Website:
- casablanca-inversiones.business.site
- Employees:
- 1
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DirectorPadmam EnterprisesKannur, Kl, In -
DirectorPadmam Enterprises Feb 2020 - PresentKannur, Kerala, India -
General ManagerHotel Blue Nile - India Sep 2019 - Jan 2020India, Kerala -
General ManagerHibiscus A Botique Hotel Nov 2014 - Aug 2019Bangaon Area, IndiaCustomer Service and OperationsDisplaying a pro-active and leading role in terms of service, culture, development, team image, and systems, procedures and skills development.Acting with initiative, planning for the future and possible consequences; being a proactive in getting things done and exceeding expectations of both guests and colleagues where possible.Ensuring follow up to all complaints are carried out in a professional manner; documenting and solve the issues.Managing the efforts of all hotel employees in providing a high level of customer service.Carrying out requests on the Management Action Plan and ensuring it is delivered in a timely manner.Human Resource ManagementConducting or participating in recruitment, interviewing and hiring of hotel employees.Preparing and conducting employee and manager appraisals.Assuring hotel personnel files are up to company standard.Conducting and administrate two reference checks of all new starters for your departments.Overseeing, conducting and assuring all statuary training is adhered to.Sales and MarketingAssisting with devising the hotel business plan and deliver agreed actions and creating weekly, monthly and 3 monthly forecast.Managing revenue strategy for the hotel and ensure all revenue avenues are open, and rates are set to deliver the best possible revenue.Dealing with day to day management of the hotel sales team, increasing restaurant diners, weddings, private functions, room yield, meetings and events and bar sales.Asset/Property ManagementOverseeing, developing and implementing all Health/ Safety policies.Conducting monthly Health and Safety meetings with the appointed Health and Safety committee.Adhering and maintaining company records at all times; accountable for the HACCP with-in the hotel.
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General ManagerUrban Valley Resort & Spa Oct 2013 - Sep 2014BangaloreAs a General Manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the Managing Director and other stake holders. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience. I would also be required to manage between profitability and guest satisfaction measures. -
Resort ManagerConfident Resorts & Retreats India Pvt Ltd. Feb 2011 - Jun 2013Bannerghatta Working directly with the Deputy Managing Director to manage all activities of the properties including employees, maintenance, sales, and profit/loss controls. Managing Resort strength of 75 Rooms with 3 Restaurants and bar, 2 discothèques, 2 Conference halls, Indoor Stadium, Cricket Stadium, SPA and Indoor Games from the projects. Set goals, motivate/ discipline employees; perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals. Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building. Direct and manage properties operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals. Ensure that product quality standards are met in all areas of the hotel & resort as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Consistently deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies. Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure that superior guest service is delivered. Performed other duties and responsibilities as assigned. -
Manager OperationMayflower Accommodation Services Pvt Ltd. Apr 2007 - Jan 2011Managing all activities of the property including employees, maintenance, sales, and profit/loss controls. Perform goal setting, motivation/ discipline of employees, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals. Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building. Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. -
Manager OperationsKrish Homes May 2004 - Mar 2007BangaloreManage all activities of the property including employees, maintenance, sales, and profit/loss controls. Set goals, motivate/ discipline employees; perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals. Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure that superior guest service is delivered. Performed other duties and responsibilities as assigned.
Sajeevan Padmanabhan Skills
Sajeevan Padmanabhan Education Details
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National Institute Of ManagementBusiness Management -
National Institute Of ManagementHospitality
Frequently Asked Questions about Sajeevan Padmanabhan
What company does Sajeevan Padmanabhan work for?
Sajeevan Padmanabhan works for Padmam Enterprises
What is Sajeevan Padmanabhan's role at the current company?
Sajeevan Padmanabhan's current role is Director.
What is Sajeevan Padmanabhan's email address?
Sajeevan Padmanabhan's email address is sa****@****ail.com
What schools did Sajeevan Padmanabhan attend?
Sajeevan Padmanabhan attended National Institute Of Management, National Institute Of Management.
What are some of Sajeevan Padmanabhan's interests?
Sajeevan Padmanabhan has interest in Social Services, Children, Operations, Environment, Poverty Alleviation, Hospitality Trainings, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Sajeevan Padmanabhan known for?
Sajeevan Padmanabhan has skills like Customer Satisfaction, Hotels, Hospitality, Management, Resorts, Training, Recruiting, Restaurants, Leadership, Operations Management, Hospitality Industry, Team Management.
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