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Saji Kumar is listed as Vice President - Sales at 360 Degree Global Equipment's Pvt Ltd.,, a with 9 employees, based in Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Saji Kumar.
Saji Kumar previously worked as Manager, CSD at Tata Teleservices Ltd. and Technical Services Specialist at Xerox India. Saji Kumar holds Master Of Business Administration (Mba), Marketing/Marketing Management, General, 70% from Mba From Rkdf University Bhopal.
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Professional Summary : An incisive & dedicated professional with 25+ years experience in handling Sales, Marketing, Customer care operations, After Sales Service, Retail Operations, Business Development, Channel Management and Team Management.
Listed skills include Customer Service, Customer Acquisition, Customer Satisfaction, Business Operations, and 6 others.
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India
Heading Sales , Overseeing Sales operations across PAN INDIA , Responsible for the P&L , Driving Customer satisfaction through Customized solution & after Sales Support, Extending territory by tapping new Business opportunities and exploring potential market , Building strong workforce , Facilitating Improvement in Product design & Customer experience.
Bhopal Area, India
Nodal Officer for the Circle Oct 2011 - Nov 2012Manager - Customer Service Delivery Oct 2010 - Oct 2011Deputy Manager - Customer Service Delivery Jul 2009 - Oct 2010Assistant Manager - Customer Service Delivery Dec 2007 - Jul 2009Senior Executive - Customer Service Delivery Jul 2006 - Dec 2007Executive - Customer Service Delivery Nov 2004 - Jul 2006KEY RESPONSIBILITIES & ACHIEVEMENTS: Received many appreciations from Customers for providing 24 x 7 prompt support and also for coordination with Government Nodal Agencies. Saved INR 50 Lacs of revenue for the company in VTM (DOT) audits for error free documentations in Pre-paid & Post-paid segments. Facilitated in Retail Sales for 5 Retails Stores and managed Sales Shows spread across the region for cross/up selling of products/services and ensuring increase in day to day business for an assigned period. Achieved MPCG’s No 1 position in Retrieval Activity on Pan India basis and ensured continuous improvement in VTM scores for the Documentation audits conducted by TERM cell (DOT). Entrusted with the responsibility of the Acquisition Support Head for Post-paid & Prepaid Business for CDMA Business for MPCG. Took on additional responsibility of handling Hard Bucket Collection & Circle Retentions in the absence of the concerned person for 6 months. Made the Acquisition Support Head for MPCG circle for Post-paid Business with responsibility related to Installations, AVCV, Login & Documentations and Retrievals for the entire Circle.Jul 2006 - Dec 2007 Achieved circle level performance with more than 95% installation within TAT, 100% adherence to the AVCV process and 100% Retrieval target. Entrusted with the Circle responsibility as Circle Installation and AVCV In-charge within 1 year of joining due to good performance with respect to the assigned responsibilities and initiatives in taking lead in coordinating with all other zones.
Bhopal Area, India
Jul 2003 - Oct 2004 Drove all technical supports, trainings & ensuring good revenue growth from Digitals & High-end Products including colour photocopier, printers, high-end printing machines and high end plotters.Dec 2001 - Jul 2003 Attained Excellent CSAT scores in assigned territory for providing Technical Support to the entire MP region on all Xerox products including photocopiers, fax and printers.Jul 1999 - Dec 2001 Successfully handled a key customer accounts in Bhopal - Bharat Heavy Electricals Ltd with 24 X 7 Services and zero down time agreement with penalty clause.
Bhopal Area, India
Recognized & rewarded for Outstanding Contract Penetration in the Territory. Chosen among all other Team Members for exclusively handling the Currency Counting product on the basis of exceptional problem analyzing & solving skills.
Other employees you can reach at 360degreeglobal.com. View company contacts for 9 employees →
Quick answers generated from the profile data available on this page.
Saji Kumar works for 360 Degree Global Equipment's Pvt Ltd.,.
Saji Kumar is listed as Vice President - Sales at 360 Degree Global Equipment's Pvt Ltd.,.
Saji Kumar is based in Tamil Nadu, India while working with 360 Degree Global Equipment's Pvt Ltd.,.
Saji Kumar has worked for 360 Degree Global Equipment'S Pvt Ltd.,, Tata Teleservices Ltd., Xerox India, and Infres Methodex Ltd.
Saji Kumar's colleagues at 360 Degree Global Equipment's Pvt Ltd., include Chandran I, Vishal R, and Shrinivas Iyer.
You can use AeroLeads to view verified contact signals for Saji Kumar at 360 Degree Global Equipment's Pvt Ltd.,, including work email, phone, and LinkedIn data when available.
Saji Kumar holds Master Of Business Administration (Mba), Marketing/Marketing Management, General, 70% from Mba From Rkdf University Bhopal.
Saji Kumar is listed with skills including Customer Service, Customer Acquisition, Customer Satisfaction, Business Operations, Risk Management, Business Process Improvement, Vendor Management, and Business Excellence.
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