As a highly accomplished customer service professional with over 5 years of experience, I have a proven track record of delivering exceptional service to clients and customers. My extensive experience in customer support, client service, sales, and team management has given me the ability to handle challenging situations while maintaining a positive attitude.In my current role as a Business Development Executive at Tech Cloud Ltd., I am responsible for developing and maintaining relationships with corporate prospects and clients. Through international market research, B2B marketing, and lead generation, I help clients achieve their business objectives. I have been successful in maintaining strong relationships with clients, resulting in repeat business and increased revenue for the company.Previously, as a Quality Analyst and Sales Trainer at Getco Business Solutions Ltd., I was responsible for ensuring that agents adhered to company guidelines while providing customer support and sales. Through analyzing agents' calls and training freshers on sales techniques, I was able to improve sales performance and overall service quality.Before that, as a Customer Relationship Executive at Getco Business Solutions Ltd., I provided excellent customer service and collected feedback to improve service quality. I was awarded "Agent of the Month" and "Agent of the Year" several times for my exceptional performance and dedication to customer satisfaction.Additionally, as a Customer Executive at SuperTel Limited, I provided customer service and collected feedback, which helped the company improve service quality and increase customer satisfaction.Throughout my career, I have demonstrated exceptional interpersonal and communication skills, which have helped me to build and maintain strong relationships with clients and customers. My ability to work collaboratively with others and to manage teams effectively has also contributed to my success in delivering exceptional service.I am passionate about delivering exceptional customer service and am always seeking opportunities to further develop my skills and knowledge in this field. I believe that my experience and skills make me a valuable asset to any organization looking to provide outstanding service to its customers and clients.
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Senior Business Development ExecutiveG10 Infotech Limited Feb 2024 - Dec 2024Dhaka, BangladeshG10 InfoTech Limited is an IT Enabled Services Company in Bangladesh. The G10 InfoTech team brings a vast experience of IT industry veterans along with young energetic personnel to keep up with the digital transformation journey of our valued customers. We are here for all your IT related support and consultation. Visit https://g10infotech.com/ for more! -
Business Development ExecutiveTech Cloud Ltd. Sep 2022 - Feb 2024Baridhara Dohs -
Quality Analyst And Sales TrainerGetco Bpo Ltd. Aug 2020 - Aug 2022Analysis agent’s call if everything is within the rules or not and train freshers about making sales and achieving target. -
Customer Relationship ExecutiveGetco Bpo Ltd. May 2018 - Jul 2020Providing Customer service and collecting feedback about any particular service. -
Customer Service ExecutiveSupertel Ltd Jul 2017 - May 2018Uttara, Dhaka -
Front Desk ReceptionistMilenium Security Service Feb 2014 - Aug 2015Gulshan-1, Dhaka
Sajib Ray Education Details
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Tejgaon UniversityMarketing -
Uttara Town UniversityWaiting -
Emarat Hossain High School4.56 -
Gulshan Degree College4.24
Frequently Asked Questions about Sajib Ray
What is Sajib Ray's role at the current company?
Sajib Ray's current role is Senior Business Development Executive | Sales Strategy & Lead Generation | Market Expansion & Partnerships | "Highest Closed Deals in a Quarter" | Worked with G10 InfoTech & Tech Cloud | "Employee of the Year" Award.
What schools did Sajib Ray attend?
Sajib Ray attended Tejgaon University, Uttara Town University, Emarat Hossain High School, Gulshan Degree College.
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