With over 20 years of experience as an IT leader, I'm skilled in managing IT systems, running data centers, optimizing networks, and setting up firewalls. I'm also good at software development, handling social media, managing IT budgets, and making smart procurement choices. I excel at creating IT policies, making business continuity plans, and choosing the right vendors. In IT service delivery, operations, and project delivery, I can effectively implement various technical solutions like new services, tools, infrastructure, and cybersecurity measures. I've developed many procedures to meet business needs and applied security controls to keep data safe. I'm good at building, training, and managing technical teams, including IT support, infrastructure, cybersecurity, and software engineering.I'm a critical thinker with excellent communication skills, able to work with both technical and non-technical people. I'm also good at documenting workflows and changes, producing processes and procedures, and ensuring clear technical documentation is available for IT teams and stakeholders. My goal is to bring value to organizations aiming for top-notch IT and industry leadership.