Sajid Saleem Email & Phone Number

San Ramon, Ca, Us

Austin, Texas, Us

Austin, Texas, Us

Oracle is leading the way in revolutionizing customer experience with continued innovation in the Oracle Customer Experience Cloud (Oracle CX Cloud). Organizations can move seamlessly across the full spectrum of marketing, sales, service, commerce and social tools in order to deliver exceptional customer experiences throughout the customer journey and across all interaction channels.

- 13 years of experience specializing in B2B CRM processes, large scale enterprise deployments, on-demand software implementations and software development- As Senior Director, Product Development led the engineering effort till version 3.x - As Director, Client Services, managed key enterprise accounts and built the expert marketing services revenue channel- Trusted advisor in Marketing automation within large enterprise accounts- Experience in building and mentoring client services and product development organizations from ground up

- Led product development for On-Demand Marketing Automation Solution from version 1.0 to version 3.x- Principal architect for multiple releases with direct input to product roadmap decisions based on requirements gathered from competitive analysis, customer and partner engagements- Assisted in building the organization structure for engineering team - Built and mentored product development organization from ground up establishing 3 key teams’ namely engineering, quality assurance and rapid engineering for custom features and fast track releases- Managed the salesforce.com vendor relationship and sForce security certification for Turbo Web2Lead- Project managed Cisco.com Integration initiative for Global Unified Interaction Management System (GUIMS), a tool customized for Cisco Corporate Marketing to unify response capture across channels and vendors world-wide

- Lead architect for Catalog Management System, a core component of Escalate Direct and Escalate Supplier solutions - Designed and implemented a J2EE web-based retailer/vendor Inbox and Search Manager. - Project Managed Import and Export Engine, a modular java-based multi-threaded framework to import EDI/XML based imports and exports for Escalate Supplier solution- Designed and implemented VICS (voluntary inter-industry commerce standards) specifications for cross-industry standards, to simplify the flow of product information in the merchandise retail industry for retailers and suppliers

- Lead Architect for key components in Lead Management System, to sell auto insurance to consumers. Includes Lead Collector, a rules-based engine to process leads and optimize prioritization and distribution of leads based on corporate and regional distribution rules- Lead Architect for Lead Management Query Tool used by agents to sell policies to consumers and integration components for Kana Messaging System and Cybercash- Project Managed Knowledge Base Query Tool, a web-based user-friendly navigation tool used by agents to access help information to answer consumer’s queries in course of a chat session.

- Designed and implemented Logistics Pipeline Analyzer, a business intelligent tool with on-line analytical processing capabilities, enabling army officers to analyze logistics and help in decision-making- Architected and implemented pipeline workflows for Logistics Pipeline Analyzer namely Acquisition (administrative and production lead times), Order ship time (requisition processing, issue and shipping), Returns (shipping and returns processing), Repairs (repair and transfer to supply), and Disposal (disposal and sales)- Design, development and documentation of fully automated data processing engine to extract and import pertinent data received from several disparate sources

M.S., Computer Science

High School