• Lead the design and implementation of a comprehensive business development strategy.• Oversee the existing and new relationships with partners and clients, ensuring their needs are met and they are engaged on a meaningful level.• Promote the company's software products and services to prospective clients, highlighting the unique value• proposition and addressing customer needs.• Engagement with the customer, ensuring any business risks are identified as early as possible.• Manage technology transformation projects for major retail companies and the financial sector.• Provide clients with innovative technology solutions that increase their operation efficiency.• Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance.• Collaborates with project managers, software architects and management to execute strategic and tactical goals.• Utilize a continuous improvement process to enhance the overall effectiveness of the Business.

Key Responsibilities• Manage Team• Planning and Defining Scope• Activity Planning and Sequencing• Resource Planning• Time & Cost Estimating• Documentation• Monitoring and Reporting Progress• Working with Vendors• Scalability, Interoperability and Portability Analysis• Controlling QualityPurpose:• Bring in new IT Projects for adding efficiency/ business generating/customer experience applications.• To plan, organize and control activities to complete all projects as successfully as possible despite all the risks.• Ensure top-to-end support, system and database maintenance for major software and systems running in Dhaka Bank.Principal Accountability:Plan and manage IT projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.Supervisory Responsibilities:• Review and resolve problems by conducting the necessary analysis.• Supervising the administration of business application system change control files to ensure relevant information security controls are observed.• Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process.• Coordinate project team meetings to provide status updates and identify and resolve issues to ensure on-time, high-quality delivery by the stated project goals.

• Foster collaborative relationships across various departments within our client's organizations, such as engineering, IT/operations, partner organizations, and sales.• Lead and inspire a cross-functional team, employing creative systems thinking, forward-looking planning, and cohesive execution.• Promote the adoption of new services and the development of new business, while maintaining robust partnerships and technical collaborations.• Represent the interests of our clients, ensuring a balance between their requirements and our business goals.• Influence our product development and roadmap based on insights from the field and customer feedback.• Engage with both technical and business executives through high-level presentations and in-depth technical workshops.• Cultivate strong relationships with key stakeholders, including customers, partners, and internal teams.• Contribute to our knowledge base by creating reference architectures, best practices, and thought leadership materials.

• Working with executives to implement marketing strategies and new opportunities• Encouraging new and existing clients by creating and improving proposals• Developing and pitching ideas for potential investors• Ensure teams follow correct procedures, policies, and documentation required across project phases.• Able to guide the team through the development, testing and implementation stages and review the completed work effectively.• Provide direction and technical expertise in design, development, and systems integration. Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation.• Identify resource and equipment requirements, efficient capacity planning and management software and hardware availability.• Providing technical training to teams when required and serving as a technical mentor to team members.

• Develop Database Requirement Specifications for the Master Database & Data Warehouse architecture.• Responsible for Database support, troubleshooting, planning, and migration.• Project involved guidance and adherence to standardized procedures for planned data center consolidation using in-house corporate and third-party applications based on SQL 2012.• Monitoring database size and disk space in Production, Staging & Development environments.• Setup Database Maintenance Plans to reorganize indexes, re-indexing and update the index statistics on the production databases.

• Supervised a team to manage all the core systems of DHAKABANK.• Maintaining SQL Servers for our 73 branches.• Product Support (Flexcube Retail) • SMS Support (Flexcube Retail)• Maintaining liaison with i-flex Solutions regarding retail issues• Application/Branch Server Installation/Configuration • In house report preparation with Business Objects• Web Intelligence Server for Reports• Anti-virus Administration• Maintaining liaison with suppliers & vendors of computer products• Administer Helpdesk System• End User Computer Support• Web Application Development

• Worked in all phases of the Application development lifecycle: requirements, design, development, testing, and delivery.• Database design and development. Responsible for creating complex Stored Procedures for Database Programming.• Back up and/or restore SQL Server database. Analyze processes using SQL Server Profiler, Run commands and data retrieval using Query Analyzer, DTS Packages.• Design and Develop the Reports using SQL Server Reporting Service 2005.