Sajin Shaheed Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Improved annual sales by 25%, resulting in a $15M revenue boost by optimizing pricing strategies.Increased customer retention by 30% by implementing a comprehensive loyalty program, leading to escalated annual profits.Managed a portfolio of 50+ high-value projects, overseeing budgets exceeding $100M, to establish market dominance.Directed a team of 200+ employees, fostering a culture of innovation and driving business diversification across 5 key markets.Secured a landmark partnership with a Fortune 500 company, boosting the company's market valuation by 40% by leveraging strategic negotiations.Achieved market leadership in new verticals, growing the business unit's footprint by 300% by spearheading dynamic diversification strategies.

Dubai

• Currently handling 9 Channel partners contributing in Fixed home services businesses with operations across UAE.• Contributes 49% of Fixed home services in the Indirect Channel consistently with improving the share of new markets in captive and competition areas i.e. Inzone & Outzone also maintaining the customer home services acquisition dominance in areas.• Contributes 2300 gross activations of both Inzone and Outzone monthly.• Actively involved in direct lead generation and closing real estate deals raising special business cases.• On boarding new partners to business stream for improving the month on month performance and reducing the dependability on limited partners. • Key role and Dynamically involved in implementation of new portfolios and products like Home LTE which was launched recently.• Implementing channel marketing plans set out by the channel marketing team. • Working closely with sales teams within the channel partner to train and advise. • Regularly meeting counterparts within a partner organization. • Monthly reporting on sales KPI’s within channel partners. • Working to sales and revenue targets as set by the Sales Director. • Addressing customer service issues as raised by the channel partner. • Identifying and reaching out to new potential channel partners. • Working on cross selling opportunities within the organization.

Dubai, United Arab Emirates

• Direct sales stuff and monitor their performance on a daily basis.• Develop and Administer sales database.• Manage and follow up on new leads and referrals resulting from field activity.• Conduct market research and analyze market intelligence related to consumers and competitors and analyze price position.• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.• Keeping abreast of the competitor’s activities along with training sales staff and conducting sales selling cycle and methodology.

Berkhamstead, United Kingdom

• Handle customer inquiries, complaints, billing questions and payment extension/service requests. • Calm angry customers, repair trust, locate resources for problem resolution and design best-option solutions. • Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions

Cochin Area, India

Participate in the channel management decisions; identifying correct distribution balance to ensure maximum penetration and sell-through. Monitor, analyze market trends and assist in the plans to maintain margins & market shares or to achieve market penetration. Act as a central focus to all the country-wide activities involving product definitions, technical specifications and performance

Dubai, United Arab Emirates

• Answer customer questions, as well as question customers to obtain full understanding of what information is being requested.• Receive inbound calls from participants with regards to rewards queries or other Plans.• Communicate clearly and effectively with participants.

Masters In International Business, Business Administration And Management, General, B

Activities and Societies: Active in the student organisations for their grievance handling cell. Many activities and tour programs been.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, C

Activities and Societies: • Volunteered in the promotional activities of Cadbury’s in India. • Executive member of Indian association.

High School, Mathematics And Computer Science