Business Analyst bringing over 11 years of experience in banking. Strong knowledge in Retail banking, Core banking, Loan Origination System, Loan Management System, UPI, NEFT, RTGS, Payment Gateway, Payments, Credit Appraisal, Credit Risk Management, Foreign Exchange Operations, KYC & AML regulations. Hands-on experience in TCS BaNCS. Well-versed in eliciting and translating business requirements into User Stories/BRD/FRD/SRS. Adept at conducting Gap Analysis, Scope Analysis, Impact Analysis on the business process using techniques like use case diagrams (UML)/ Context Diagram (Data Flow Modelling)/ BPMN (process modelling)/ Flow charts. Proficient in conducting AS-IS and TO-BE analysis and suggesting Fit for Business Solutions by designing a Change Strategy. Organized & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions.