Sajith K.S

Sajith K.S Email and Phone Number

Project | Operations|Customer Relationship | Escalation Management @ Applied Payments
johannesburg, gauteng, south africa
Sajith K.S's Location
Bengaluru, Karnataka, India, India
Sajith K.S's Contact Details

Sajith K.S work email

Sajith K.S personal email

n/a
About Sajith K.S

10+ years of project management experience in the IT and IT-enabled service industry and 13+ years of managerial experience.Looking for an opportunity to learn and grow my career.

Sajith K.S's Current Company Details
Applied Payments

Applied Payments

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Project | Operations|Customer Relationship | Escalation Management
johannesburg, gauteng, south africa
Employees:
9
Sajith K.S Work Experience Details
  • Applied Payments
    Operations Manager
    Applied Payments Nov 2023 - Present
    Kochi, Kerala, India
    Operations management, Customer relationship management, Project Management, Resource Planning, Escalation management, Sprint management., Debugging, Code review, Documentation, Technical support
  • Applied Payments
    Technical Consultant
    Applied Payments Aug 2023 - Oct 2023
    Kochi, Kerala, India
    Customer relationship management, Escalation management, Change management, Testing, Debugging, MIS
  • India1 Payments Limited
    Associate Vice President
    India1 Payments Limited Sep 2015 - Oct 2022
    Bangalore
    Project management, product management, and project coordinationSupport the SDLC processes for different software used by the organization,Support testing and certifying the software and the hardware for ATMs, POS, Switch, etc.Conduct research, perform data analysis, create reports, create dashboards, create decision presentations, create approval notes, and develop discussion documents, Support change management and configuration management,Support incident management and escalation management,Support external process audits and technical audits.
  • Bti Payments Pvt. Limited.
    Associate Vice President - Projects
    Bti Payments Pvt. Limited. Dec 2014 - Aug 2015
    Cambridge Layout, Bangalore, Karnataka
    ATM site implementation and roll outProcess documentationBenchmarking
  • Prizm Payment Services Pvt Ltd
    Assistant Vice President - Relationship Management
    Prizm Payment Services Pvt Ltd Dec 2011 - Dec 2014
    Mumbai Area, India
    Single point of contact for customer escalations and issue managementCustomer relationship managementProject planning, monitoring and control.Vendor management, payments and escalation managementTechnical documentation.Monthly/Quarterly review Business development
  • Ncr Corporation
    Global Account Support Associate
    Ncr Corporation Jul 2011 - Dec 2011
    Mumbai Area, India
    Conversion of customer maintenance requests to deliverable service.Administration of maintenance databases.Liasoning with multi vendor support team globally to ensure part availability and service coverage. Ensuring effective service delivery.Invoicing and tracking of receivable.Report generation.
  • Ncr Corporation
    Zonal Coordinator Managed Services
    Ncr Corporation Aug 2009 - Jul 2011
    Kerala And Tamilnadu
    Single point of contact for NCR managed service operations.Communication management, escalation management, conflict resolution and negotiation with customers and vendors.Performance appraisal meetings with customers.Expanded scope and volume of business.Vendor audit and performance evaluation.
  • Ncr Corporation India Pvt Ltd
    Customer Engineer
    Ncr Corporation India Pvt Ltd Dec 2004 - Jul 2009
    Kerala
    System administration - Unix (NCR-MP-RAS/HP-UX ) and Windows (NT/2000)Technical service support - hardware and software Networking - CiscoTestingTraining
  • Teresa Technologies
    Sales Executive
    Teresa Technologies Aug 2004 - Dec 2004
  • Cherry'S Communication
    Sales Executive (Part Time)
    Cherry'S Communication Jun 2004 - Aug 2004

Sajith K.S Skills

Vendor Management Team Management Service Delivery Management Business Development Business Analysis Crm Project Management Customer Service Customer Relationship Management Banking Strategic Planning Operations Management Security Unix Managed Services Sales Relationship Management New Business Development Cross Functional Team Leadership Project Coordination Project Planning Process Automation Requirements Analysis Business Strategy Pre Sales Team Leadership Business Process Technical Support Java Mysql Php

Sajith K.S Education Details

Frequently Asked Questions about Sajith K.S

What company does Sajith K.S work for?

Sajith K.S works for Applied Payments

What is Sajith K.S's role at the current company?

Sajith K.S's current role is Project | Operations|Customer Relationship | Escalation Management.

What is Sajith K.S's email address?

Sajith K.S's email address is sa****@****ncr.com

What schools did Sajith K.S attend?

Sajith K.S attended Icfai, Mahatma Gandhi University, Kerala University.

What are some of Sajith K.S's interests?

Sajith K.S has interest in Education, Cricket, Countries, Books Biographies, History Of Wars, Management Training, Music, Movies, Drawing, Food.

What skills is Sajith K.S known for?

Sajith K.S has skills like Vendor Management, Team Management, Service Delivery, Management, Business Development, Business Analysis, Crm, Project Management, Customer Service, Customer Relationship Management, Banking, Strategic Planning.

Who are Sajith K.S's colleagues?

Sajith K.S's colleagues are Libiya Ipe, Renjith Jose George Palamattom, Mridul Joly, Aaram Jehoniah, Azad Venu, Sreenath U, Nimin Renjith.

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